This year has become the year of virtual meetings — where we all convene together to discuss business. An hour here, half an hour there. Sounds familiar, right? These meetings are a source of the occasional funny moment… “Oh wait, my microphone was still muted.” “I’m having connection problems.” (Sounding like a garbled, drive-through speaker.) “Please excuse my 5-year-old’s temper tantrum.”
In Part 1 of this series, we introduced ways that customer support can identify sales opportunities using ticket automation triggers in your TeamSupport B2B customer support solution. Ticket automation triggers allow you to set up multiple search parameters, identify certain keywords, and automatically take action, or multiple actions on a ticket, including sending alerts to specific team members when appropriate.
Google Sheets has a built-in function called ImportXML which can be used to scrape publicly available structured data from webpages. ImportXML imports data from any of various structured data types including XML, HTML, CSV, TSV, and RSS and ATOM XML feeds. In this post we’ll show you how to use the ImportXML function to aggregate Pinterest followers from different Pinterest accounts into a Google Sheet, and then visualize that information using Geckoboard’s Spreadsheets data source.
Are you looking for a detailed Kronos vs Replicon vs Time Doctor comparison? Kronos, Replicon, and Time Doctor are three popular time and attendance software available today. But which tool fits your needs best? To help you out, we’ll compare Kronos vs Replicon vs Time Doctor in this article. We’ll highlight their key features and pricing details so you can make an informed decision when choosing your time and attendance software.
This year, due to remote work and COVID-19, work holiday celebrations might look a little different than usual. Most companies can’t plan their traditional holiday party or organize holiday-themed in-person events. But just because you can’t connect in person doesn’t mean you can’t close the year with some team connection. For tips, we turned to our Professional Services and Customer Success teams.
It is a common saying that time is precious, and it is just like an opportunity. Once it is gone, it can never be regained. Therefore, it is important that whatever task anybody finds themselves doing at the moment, you had better put in much so as to yield high productivity, because once that time is gone and nothing positive comes out of it, such person is no different from Time Wasters.
Optimizing SQL queries is always fun—except when it isn’t. If you’re a MySQL veteran and have read the title, you already know where this is heading 😉. In that case, allow me to regale the uninitiated reader. This is the story of an (apparently) smart optimization to a SQL query that backfired spectacularly—and how we finally fixed it. It started off with a customer noticing that a SQL query was running slowly in their environment.
Clubhouse have just released a new Google Sheets integration. If you’re not familiar with Clubhouse it’s a project management tool designed for software teams. We’ve been using it at Geckoboard since 2016 and have never looked back - you can read more about why we switched to Clubhouse from Trello here. The new integration automatically exports all your Clubhouse tickets and accompanying metadata to a spreadsheet.
Looking for a Time Doctor vs Replicon comparison? One of the biggest challenges many businesses face today is keeping their employees engaged and motivated. Fortunately, having employee monitoring and time tracking tools in place can help your team perform at peak levels. However, there are so many of them to choose from. Some of these software may have similar features, while others might have unique features to accomplish the same task.
