Teams | Collaboration | Customer Service | Project Management

Custom Fonts in Miro? Here's How

Want boards that actually look on-brand? In this video, we show you how to change fonts across your entire Miro board in seconds, and how Company and Team Admins can upload custom brand fonts to the Brand Center so every team member works with the right typography from day one. Better fonts. Better boards. Zero inconsistency. Subscribe for more Miro customization tips.

25 iMessage Tips and Tricks You Should Know

People who use an iPhone look at iMessage a lot every day. They use it times but they only use a small part of what iMessage can really do. The iMessage app looks simple with its bubble but it has a lot of features that are not being used. There are things, like effects and scheduling and privacy controls and editing and some secret tricks that are not well known. Most people who use iMessage do not know about these things. They go undiscovered. The iMessage app is very powerful.

Pre-approved actions: Let auto assist execute approved steps automatically | What's New

Save agents time by letting auto assist execute selected actions automatically. With pre-approved actions, admins can mark specific custom actions or action flows to run without requiring agent approval. When auto assist determines the right step, it executes it instantly—helping agents move faster while maintaining administrative control over what can run automatically. Zendesk makes customer and employee service better. We build software to meet customer and employee needs, set your team up for success, and keep your business in sync.

15 unique gen AI use cases for internal comms

More than half of IC professionals use gen AI multiple times a week, with a considerable impact on productivity. They turn to AI to research information, take notes, and generate content. The tools are open in the background. The habit is formed. But routine use and strategic use are different things.

Want Better Efficiency? Start Using These Productivity Software Today

Most organizations are operating at a fraction of their true capacity. Employees spend hours on tasks that should take minutes. Information gets lost in email threads. Team members work in silos, unaware of what others are doing. Deadlines slip. Quality suffers. Costs climb. The frustrating truth is that this inefficiency isn't due to people not working hard. It's because they're working hard without the right tools. They're doing manually what modern productivity software can automate.

Your Team Isn't Productive Until You Use These 24 Remote Work Tools

The difference between a high-performing remote team and a struggling one often comes down to one critical factor: the right remote work tools. It's not about using more tools. It's about using the right tools in the right combination, a thoughtfully assembled tech stack that eliminates friction, enhances collaboration, and turns distributed teams into productivity powerhouses. In 2026, organizations with mature remote work operations don't rely on luck or trial and error.

Why 80% Utilization Is Hurting Your Agency

If your agency is hitting 80% utilization and still struggling with thin margins, you're not measuring the wrong number, you're measuring it the wrong way. Agency utilization rate is the most widely tracked metric in the industry. It's also the most misunderstood. In this video, Time Champ exposes the "Utilization Rate Lie" why billing 80% of hours can mean completely different things for two agencies, and why chasing that number without understanding realization rate, revenue per FTE, and EBITDA margin is silently killing your profitability.

Stop Tool Sprawl Boost Productivity by Consolidating Your SaaS Stack

Your company is running 110 SaaS tools on average and 32% of your workday is being swallowed by switching between them. That's not a productivity problem. That's a tool sprawl crisis. In this video, Time Champ breaks down exactly why SaaS stack consolidation is the single highest-leverage move ops leaders, CTOs, and HR teams can make right now backed by hard data from Okta, Gartner, and IBM Security.

Asana Engineering Lead Bradley Portnoy on AI Teammates

Forget everything you know about basic chatbots. Bradley Portnoy, our Engineering Lead for AI Teammates, is breaking down why the future of work isn't a copilot—it’s an agent. Unlike stateless AI, Asana AI Teammates live in your shared space, keep their memory, and collaborate out in the open on the Asana Work Graph. It’s time to move work forward, not just chat about it.