Teams | Collaboration | Customer Service | Project Management

Set up an HR Help Desk in Under 10 Minutes by Adding it to Your ITSM Tool

Human Resources is responsible for a variety of functions within an organization, from hiring and onboarding to benefits and payroll. Therefore, it's the perfect area to start an ESM rollout. You can expand ITSM software to other company areas — contributing to their digital transformation and sharing some costs in the middle! And the best part is you can build an HR ticketing system in under 10 minutes with InvGate Service Desk!

Asana + Hubspot Integration: Streamline enterprise sales and marketing workflows

Discover how the Asana and @HubSpot-CRM integration empowers teams, from fast-paced startups to large enterprises, to streamline sales and marketing initiatives, enhance pipeline conversion rates, and close more deals. This integration allows for centralized project management, cross-functional collaboration, and improved process improvement methodologies, ensuring that strategic goals are met efficiently and effectively.

Demo: Project Management with Jira | Atlassian

Get to know the ins and outs of project management with Atlassian using Jira Work Management, Jira Software, Confluence, Atlas, and more. See how you can go from siloed tools and processes to seamless, cross-functional collaboration by making the switch to Atlassian. Jira Work Management makes it easy for business teams to collaborate, align, and deliver work, all in one place. Connect with Jira Work Management and Atlassian.

Zendesk Customer Success: How to be successful with Zendesk Messaging

This video walks you through the five steps to a successful implementation of Zendesk Messaging. Timestamps:👉 0:21 - Five critical steps👉 0:54 - Step 1: Learn👉 1:40 - Step 2: Plan👉 3:41 - Step 3: Configure and test👉 4:52 - Step 4: Operationalize👉 6:26 - Step 5: Transform Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

Zendesk Customer Success: Why should you shift to Zendesk Messaging?

We know there's more to Messaging than basic configuration and enabling new features. In this video, we explore the value behind Zendesk Messaging, how to prepare for rollout, and how Messaging can help your team provide an end-user experience that your customers expect and deserve. Timestamps:👉 0:33 - Consumer desire👉 1:18 - Future of service👉 2:10 - What Zendesk Messaging does👉 3:18 - Benefits overview👉 3:41 - Benefit 1👉 4:32 - Benefit 2👉 5:19 - Benefit 3👉 6:02 - Benefit 4👉 6:27 - Plan for Zendesk Messaging.

Tymeshift Reporting Best Practices I Zendesk and Tymeshift's Diving Deep Webinars

In this session, Jordan Sleightholm will host this deep dive into how to get the most out of Tymeshift's reporting. You'll learn more about:🎯 How to set up reports🎯 The best reporting templates to think about🎯 Powerful metrics that everyone should keep in mind Timestamps:🔬Recap of Tymeshift features 📋Reporting 📈Insights & metrics best practices 👀Reporting Views 🖼️Dashboards 🧑‍💻Agent Attendance.

How data, technology fuel customer experience with Rivian's Diane Lye | CWZ Podcast

On this episode, we’re joined by Diane Lye, Chief Information Officer of Rivian. Diane shares her invaluable insights on leadership, the importance of meaningful work, and Rivian's mission-driven approach to creating sustainable technology for our planet's future. 🕰 Timestamps: Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

How to use the new board and backlog in Jira company-managed projects | Demo Den | Atlassian

In this demo, Eoin Ryan, Senior Product Manager, walks you through the enhancements that have been made to the board and backlog on company-managed Jira Software projects. Say hello to inline editing, more out-of-the-box filters, redesigned epic and version panels, and much more. None of the functions you use to plan or track will be lost – just upgraded for a better experience.