Teams | Collaboration | Customer Service | Project Management

Latest Videos

Creating your first app with Zendesk App Framework (ZAF)

On Thursday, August 12th, at 11:00 am CST, the Developer Community team shared the basics of the Zendesk Apps Framework and the journey from start to finish on creating your first app! They also covered topics such as how to use the ZCLI to scaffold up your first app, use the Javascript framework Next in your Zendesk app, and how to submit your app for review!

How to Overcome Remote Work Challenges: Bitrix24 Product Talk

Manage your team, tasks, and sales effortlessly with a free online workspace from Bitrix24. Remote work is a trend that’s here to stay. Even though by now we should’ve got used to it, there are still a lot of businesses who are struggling to make it. Here in this video, we talk about the main remote work challenges that businesses are facing today, and how Bitrix24 can help you overcome them. From disrupted communications to lack of employee focus, it’s all here. Lots of useful tips, questionable humor, and some interesting revelations.

Virtual Agent in Live Chat Software - Vision Helpdesk

In today’s cut-throat competition, every penny is precious. Why spend extra on manpower, when the virtual agent can get it done for free. Vision Helpdesk – Live Chat has the Virtual Agent inbuilt in the system. The Virtual Agent can take care of the instant level one support for your client, thereby reducing the load on your staff. Questions and their Answers can be pre-fed into the virtual agent. The virtual agent also links directly to the Live Chat where staff can connect and continue providing support to the client, thereby leading to instant and efficient customer support.

Customer Story: CIS Agency bridged the communication gaps within their team using Zoho Projects

CIS Agency is an online marketing and web design solutions provider based in the US. Watch how they leverage Zoho Projects to collaborate effectively, keep track of all their work, identify delays and adapt to remote working with the help of our mobile application.