Teams | Collaboration | Customer Service | Project Management

Struggling with support debt? This video walks through how B2B organizations are either treating support as a cost center or using as strategic lift to drive the business forward. Learn where to unlock the signals that you success, product, and growth teams need to drive revenue. For more information on how to transform your support operations from a cost center into a signal center.

If you’ve ever squinted at your screen or felt overwhelmed by a sea of moving GIFs, it’s time to give your eyes a break. In this episode, we’re diving into your preferences to show you how to enable the OpenDyslexic font, set high-contrast visual themes, and use a simplified layout to keep things clear and easy to find. You’ll also learn how to manage animations and reorder screen reader elements so your workspace works best for you. Class dismissed!

Give your team full visibility into AI-powered conversations within Agent Workspace and Support. Previously, AI agent conversations were only briefly visible in Admin Center. Now, every AI conversation becomes a ticket at the start, visible in Agent Workspace. In this video, we'll show you how to surface these tickets, create filtered views, and explore how these tickets give you deeper insight into your automated resolutions. Ideal for teams scaling support with AI.

M-Files for Tax Advisory transforms how firms deliver client work by organizing everything around the engagement. With role-based user experiences, structured tasks and approvals, and AI guidance in context, teams reduce friction, improve visibility, and execute with confidence.

In this video, discover the power of Microsoft 365 Copilot with native access to M-Files the Context-First Document Management System.

Spending hours formatting slides is the old way. In this video, we show you how to generate a full presentation in Miro in under two minutes using AI, including how to write prompts that actually give you great results, generate custom images, get expert feedback from AI Sidekicks before you present, and import existing PDFs to build on. Your next deck starts here. Subscribe for more tips that help you work faster and smarter in Miro.

Give your team full visibility into AI-powered conversations within Agent Workspace and Support. Previously, AI agent conversations were only briefly visible in Admin Center. Now, every AI conversation becomes a ticket at the start, visible in Agent Workspace. In this video, we'll show you how to surface these tickets, create filtered views, and explore how these tickets give you deeper insight into your automated resolutions. Ideal for teams scaling support with AI.

Dominik Katz and Joe McLean break down “bad version” and how it opens the door for earlier feedback and alignment.

Every year, government agencies set ambitious strategic plans, but executing them across departments, programs, and funding cycles can be a challenge. Learn how Asana helps leaders connect strategy to execution in one secure platform powered by human and AI collaboration. Chapters: Resources.

Continuously improve intent performance with clear, in-product guidance. Intent quality recommendations in Intelligent Triage surface signals that help you spot weaknesses, low-confidence predictions, overlapping definitions, and other issues affecting accuracy. Review qualitative insights, understand why predictions may be underperforming, and take guided action directly in context—so your routing and automations stay reliable as your business grows.