Teams | Collaboration | Customer Service | Project Management

Master the art of creating wireframes in Miro! Whether you are building a website, a mobile app, or a complex dashboard, this tutorial shows you how to turn raw ideas into structured visuals using the most efficient workflows in Miro. Creating wireframes in Miro is designed for speed and clarity, allowing your team to move from concept to feedback-ready design without the steep learning curve of traditional design tools.

Rocket.Chat CEO Gabriel Engel and CPO Christopher Skelly walk through the 2026 product roadmap for Secure CommsOS, covering what's ahead for real-time communications, federation, and Zero Trust capabilities. This session covers: Rocket.Chat is a DoD-approved, open-source communications platform built for defense, intelligence community, and federal agency environments. Secure CommsOS unifies messaging, voice, video, and AI into a single platform with full data sovereignty and compliance controls.

Not everyone needs access to sensitive customer information. Data masking lets admins hide personally identifiable information—like names, email addresses, and phone numbers—from agents in custom and light agent roles. Limiting data visibility by role reduces unnecessary PII exposure, preserves ticket workflows, and protects sensitive information. Zendesk makes customer and employee service better. We build software to meet customer and employee needs, set your team up for success, and keep your business in sync.

In this video, NEPC’s CTO Devan Dewey explains how the firm automated 13,000 documents per month using M-Files’ metadata-driven document management platform. By integrating M-Files with core client and portfolio data — and Microsoft — NEPC improved efficiency, governance, and client service delivery.

Discover how AI Agents are revolutionizing the open-source engineering lifecycle. In this technical demo, we integrate Claude Code with Miro via the Model Context Protocol (MCP) to bridge the gap between visual planning and production code. Watch as autonomous agents analyze the MCP-Obsidian codebase, gather visual context from a website, and ship a new feature, directly from sticky notes on a board to a live Pull Request.

What if Europe isn’t behind in tech but simply underexposed? In this episode of Wire Uncut, we speak with Dante Emilio Grassi, founder of EU Tech Map, a platform that started as a hobby project and quickly became a movement across LinkedIn and the European tech ecosystem. In just one week, EU Tech Map grew to 1,500+ companies across 77 categories and 44 countries. But beyond the numbers, this conversation explores something bigger: visibility, digital sovereignty, and why European companies often default to non-European software.

Your team logs 8+ hours a day. Utilization shows 95%. But how much of that time actually drives output? Traditional productivity metrics measure hours and capacity. They don’t reveal: That’s where Productivity Intelligence changes the game. Workstatus gives leaders real-time visibility into how work actually happens, so decisions are based on data, not assumptions. Built for IT companies, digital agencies, consulting firms, BPOs, legal teams, and professional services.

If your team tracks time every day, why does delivery still feel unpredictable? Timesheets are filled. Reports are generated. Dashboards look active. Yet deadlines slip. Margins shrink. And leadership finds out too late. The problem: This is not a time tracking problem. It’s a visibility problem. Time tracking shows effort. Work intelligence shows progress, risk, and real delivery movement. Workstatus connects time, execution, and delivery into one clear operational view. Instead of just seeing who worked, you see how work is moving — where risk is building — and whether outcomes are on track.

Collective Next, a consultancy that co-designs solutions with Fortune 500 and nonprofit clients, is redefining how organizations approach AI adoption. By building the AI Manifesto Template in Miro, they help teams move past the uncertainty of "overstepping" and toward confident, responsible AI use. In this video, Gordon Eby (Solution Designer and Principal at Collective Next) explains how they leverage Miro’s AI workflows and custom "Sidekick" bots to accelerate collaboration.

Recording everthing hasn't improved compliance. It has buried it. Reviewing millions of hours of irrelevant conversations overwhelms compliance teams and weakens oversight, risking critical moments to slip through unnoticed. Smarter filtering changes this. As examplified in this video, it empowers compliance teams to cut through the noise, restoring focus and control. They will not only be able to meet regulatory demands with confidence, but unlock valuable business intelligence simultaneously.