Teams | Collaboration | Customer Service | Project Management

See how Zendesk's Dataset Builder puts enterprise-grade data modeling in the hands of your service team, no SQL required. Zendesk makes customer and employee service better. We build software to meet customer and employee needs, set your team up for success, and keep your business in sync.

Leaders can see when something's wrong, but understanding why means waiting on analysts. Agentic Analytics changes that. At the center is Analyst Copilot, an always-on AI analytics assistant powered by Context Graph, the system of compounding intelligence that gets smarter with every analysis. See how to go from question to decision in minutes. Zendesk makes customer and employee service better. We build software to meet customer and employee needs, set your team up for success, and keep your business in sync.

Why do the world’s most innovative AI companies build their agents in Slack? Watch and find out.

Admin Copilot helps Zendesk admins proactively improve support operations with AI-powered insights, recommendations, and configuration conversations. Spot risks before they escalate, identify workflow inefficiencies, and safely make configuration changes with previews and approvals built in. Admin Copilot combines weekly performance insights with a conversational assistant to help admins continuously optimize their Zendesk setup.

People, teams, and AI agents are all showing up to the same place for work — Slack. And it's companies like OpenAI, Anthropic, Notion and Vercel who are leading the way.

Eduardo Umaña, Business Operations Manager at TechChoice, shares how Geckoboard's sales leaderboards give reps instant visibility on quota attainment, progress toward President's Club, and how they stack up against their peers, all in one place and right where they work in Monday.com. If your sales team is flying blind on their own numbers, this one's worth a watch.

See how Atlassian Rovo for Microsoft 365 Copilot and Teams connect people, work, and your organization’s knowledge across Jira, Confluence, SharePoint, and more—without leaving Teams. In this quick demo, we’ll show how you can search across tools, take action on work, and get the right context at the right time. About Atlassian: Behind every great human achievement, there is a team. From medicine and space travel to disaster response and pizza deliveries, we help teams all over the planet advance humanity through the power of software. Our mission is to help unleash the potential of every team.

Manual vendor risk management is a recipe for chaos. When intake forms, security reviews, and compliance follow-ups are scattered across spreadsheets and inboxes, critical details slip through the cracks. In this demo, see how Asana’s human + AI coordination platform centralizes the entire vendor lifecycle. You’ll learn how to: Stop chasing status updates and start scaling your vendor risk process with confidence.

Welcome to the April What's New Webinar! In this session, we break down our latest product releases designed to scale your team's efficiency and deliver better resolutions. We kick things off with opening remarks from Zendesk CEO Tom Eggemeier, followed by a special Q&A with Sami Ghoche (Co-Founder & CEO of Forethought) and Ryan McGrew (VP of Product at Zendesk) to discuss our marquee milestone: the acquisition of Forethought and the future of self-improving AI. Finally, we move into a rapid-fire round of recent product updates across our platform.

Brian Balfour, Chief Growth Officer at Miro, sits down with product strategy advisor Ravi Mehta to unpack what it actually takes to rebuild product and growth strategies for AI-driven markets.