Teams | Collaboration | Customer Service | Project Management

Workflow: How to make a reopened ticket unassigned

Learn how to use Zendesk triggers to reset the assignee field when a customer reopens a solved ticket. Ensure efficient ticket routing. Where can I ask questions? Head to the Zendesk Community, our online discussion space where you can ask questions, post product feedback, share tips, and talk with other users worldwide, 24/7.

What is Employee Monitoring Software? | Boost Productivity with DeskTrack

What is Employee Monitoring Software? Are you struggling to track employee productivity, especially in remote work? Meet DeskTrack – an advanced employee monitoring software that helps businesses boost efficiency, reduce idle time, and track work hours effortlessly! Key Features: Real-time activity tracking Automatic time logging Productivity reports & screenshots 40% improved workforce efficiency.

Workstatus Dashboard: Track & Boost Team Productivity!

Want to stay on top of your team’s performance and productivity? Workstatus’ Dashboard gives you real-time insights into your team’s work hours, activity levels, attendance, and project progress—all in one place! With easy-to-read widgets, you can monitor productive and unproductive apps, track manual and mobile time, and analyze key workforce metrics effortlessly.#dashboard Whether you’re a manager, business owner, or team lead, this tool helps you make data-driven decisions to improve efficiency and time management.

Boost Productivity: Manage Apps & URLs in Workstatus Like a Pro!

Want to take control of your work efficiency? Learn how to manage productive and non-productive apps in Workstatus like a pro! In this step-by-step tutorial, you’ll discover: How to access productivity settings in Workstatus Enabling or disabling productivity settings with a simple toggle Adding apps and URLs to either productive or non-productive sections Creating custom categories for better organization Moving apps and URLs between sections with a single click Optimizing work efficiency by tracking app and URL usage.

EX through a Marketing Lens: Elevating Brand Stories & EX with Matt Rivera & Gary Sevounts

This episode features an interview with Matt Rivera, Chief Marketing Officer at Day & Zimmermann and Gary Sevounts, Chief Marketing Officer at Simpplr. Matt has worked for Day & Zimmermann for 34 years, from payroll administrator to the first person in the marketing department. Gary is a veteran CMO with a track record of building high-growth demand and revenue engines, effective marketing teams, differentiated brands, and establishing categories. Previously, he was CMO at Malwarebytes, Socure, and Equifax’s Identity and Fraud Division.