Teams | Collaboration | Customer Service | Project Management

Are performance reviews a waste of time—or your agency’s secret weapon? Too often, agencies treat performance management as a checkbox exercise, bogged down with vague feedback and awkward salary conversations. But Zoe Elizabeth Blogg, Operations Director at Reboot Online, has built a system that actually works. From structured performance reviews to proactive (quarterly!) salary reviews, Zoe’s created a process that keeps teams engaged, managers confident, and top talent sticking around—all in a fully remote, four-day workweek agency.

… even if we’re still deep in our boards.

Listen to our CRO, Mr. Swapnil Tripathi, as he shares his expert insights on building a successful startup and navigating the dynamic startup ecosystem. Invited to speak on Doordarshan, he discusses key strategies for growth, challenges faced by startups, and the future of entrepreneurship. Follow us here.

In today’s fast-evolving tech landscape, building high-performance teams requires more than just technical skills—it demands adaptability, innovation, and collaboration. Join industry experts Leonard D'Silva and Nithya Ravichandran Alexanand as they discuss: Don’t miss these expert insights—watch now to unlock the secrets of building future-ready teams! Follow us here.

Branding is no longer just a buzzword—it’s the foundation of every successful business in the digital world! In this exclusive talk show, we discuss why branding is more important than ever and how businesses and professionals can build a strong digital presence. Our expert guest shares insights on: If you’re looking to **build a powerful brand** and **stand out in the digital landscape**, this conversation is for you!

On February 20, 2025 the Zendesk PMM & Community team hosted an engaging Deep Dive into Zendesk Voice Community Event, where attendees had the opportunity to learn from our product experts about maximizing the capabilities of Zendesk Voice for enhanced customer service experiences. The expert panel covered several essential topics, including: In addition to gaining valuable knowledge, participants were encouraged to engage with the panel by submitting their questions, which were addressed live during the event.

What they really want to know is if I can fix the WiFi.

Learn how to create, customize, and share Explore dashboards.

Learn how to manage team members' access and permissions in Admin Center.

New craft.io release! The new Automation Rules module lets workspace admins define automated rules that update related product data whenever a change occurs. Watch now to see how these updates save time by eliminating the need for manual adjustments.