Teams | Collaboration | Customer Service | Project Management

This video demonstrates how you can create instructions and a custom tone of voice for your advanced AI agent. For more information, see: Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

This video demonstrates filtering an individual report. By applying filters to your reports, you can narrow down data and gain insights into your team's performance.

Understand team capacity, staff key initiatives, and make your resources count.

We’ve all had those moments, we land that huge new client – first comes the elation for winning the mandate that will transform our fortunes, and then the mild panic at how we’re going to deliver. There’s also times when what we do is simply just not that well understood across the organization – there might only be one internal expert, which creates a significant amount of risk for the business if they were to leave.

Use Support triggers to automate actions for tickets created from the messaging channel.

Learn what prebuilt or native dashboards are in Explore and how they can improve your reporting and analytics experience.

Learn how to host impactful and interactive retrospectives with Miro's intelligent templates and AI Sidekicks. In this video, we’ll guide you through setting up a retrospective using Miro, exploring features like private mode, timers, and voting widgets to make your sessions more effective. Discover how AI Sidekicks saves time by suggesting actionable next steps and creating action items for your team.

Never run out of ideas (or stickies) and always know where your team stands—Sticky Stacks and Alignment Scale just made brainstorming feel effortless.

How to Ensure Transparency with Employee Monitoring Tools Communicate Clearly: Inform your team about the purpose of monitoring and how it benefits them. Set Boundaries: Monitor only what’s necessary for work-related activities. Provide Access: Allow employees to view their own productivity reports. Be Fair: Use monitoring data objectively for performance reviews. Protect Privacy: Secure personal information and adhere to privacy laws.