Teams | Collaboration | Customer Service | Project Management

Effortless User Flow Mapping with Soda Flows in Miro

Easily map user flows in Miro with Soda Flows, the ultimate tool for UX and product teams! Soda Flows automatically captures screenshots of each step as you navigate through a flow, then visualizes them in Miro to analyze user journeys, identify drop-off points, and improve conversions. Whether you're a UX designer, product manager, or developer, Soda Flows helps you analyze user behavior, optimize flows, and enhance the user experience.

10 Tech-Driven Strategies for Managing Remote Teams in 2025 | Workstatus

Managing remote teams in 2025 comes with challenges like disconnected workflows, lack of visibility, and productivity concerns. But with the right tech-driven strategies, you can streamline workflows, enhance accountability, and boost team efficiency. In this video, we’ll explore 10 smart strategies to improve remote team management using AI-driven automation and real-time tracking. Plus, discover how Workstatus can help you stay connected, productive, and aligned.

Luware Nimbus Power Explained

At Enterprise Connect, Microsoft announced Teams Phone extensibility. The new model allows independent software vendors (ISVs) to leverage Azure Communication Services (ACS) with Microsoft Teams for enhanced communication. Luware is one of the first Microsoft ISV partners to provide the next-generation Teams-integrated contact center. Luware can now offer the first version of the next generation Teams integrated contact center with Luware Nimbus Power, which is based on the existing Nimbus platform.

AI-Powered ITSM | Jira Service Management | Atlassian

The future of AI-powered ITSM is here with Atlassian’s Jira Service Management. End bad service management for good. Unite Dev, IT, and business teams on a single AI-powered platform to deliver great service experiences. About Atlassian: Behind every great human achievement, there is a team. From medicine and space travel to disaster response and pizza deliveries, our products help teams all over the planet advance humanity through the power of software. Our mission is to help unleash the potential of every team.

How to streamline Org Planning with Miro

Planning your organization's structure doesn’t have to be complex! With Miro, you can visually map, edit, and streamline hiring and headcount justification, whether you're working at a local or global scale. Keep stakeholders aligned, collaborate in real-time, and ensure seamless decision-making—all in a secure and interactive space. Watch now and see how Miro can transform your org planning process!

Zendesk Platform: Insights to Connect and Protect Data

In our recent event, we explored how the Zendesk Platform can revolutionize your customer and employee service experience. Attendees discovered essential features that securely connect business and employee data across systems, optimizing workflows for both employees and agents. The session included live demos showcasing these powerful tools in action!