Teams | Collaboration | Customer Service | Project Management

Latest Videos

5 Steps to Win Agency Clients Using Benchmark Data w/ Chris Nault

Want to win more clients (& keep them longer) in 2024? Of course you do! Offering a free benchmark consultation as part of your sales process might just be the key to doing both this year. In this episode with Chris Nault, Founder & CEO of Growth, he breaks down the process and results from his agency's 5-week experiment of adding a benchmark consultation into their sales and renewal processes. In this episode, you’ll hear from Chris.

New in Basecamp: Move Tools Between Projects

You've always been able to move individual items from one Basecamp project to another — a message, to-do list, or card. Now you can move an entire tool from one project to another. Maybe you're breaking a larger project into multiple, smaller projects. Or perhaps you want start a tool in a private project before sharing it with a group. With the new Move Tools feature, reorganizing your projects just got easier.

Easy Ways to Enhance a Supportive Environment | The Productivity League Ep.16 | We360.ai

Unlocking Team Success: Easy Ways to Enhance a Supportive Environment | Boost Productivity & Innovation Today! Dive deep into the secrets of team dynamics with our exclusive LinkedIn talk show on 'Enhancing a Supportive Environment'. Discover practical strategies from industry leaders to foster psychological safety, build trust, prevent burnout, set clear goals, promote self-care, and cultivate ownership in your team.

How Maarifa Solutions brings order to chaos with Zoho Projects

Maarifa Solutions, a human resource and payroll management company, has reaped tangible benefits after onboarding its teams into Zoho Projects. With a cost effective solution like Zoho Projects offering a wide range of features, Maarifa Solutions has been able to single out issues and offer systematic solutions, freeing up calendars to do things that matter.

Building trust and security at the intersection of AI and CX | Conversations with Zendesk Podcast

💡 On this episode, we’re joined by Joey Edwards-Lebair, Senior Customer Insights Manager at Zendesk. 🔋 Joey shares valuable insights into the evolving landscape of customer experience (CX) in the age of artificial intelligence. We discuss how AI is reshaping customer service, the importance of data privacy, and the future of voice communication in the digital-first era. Timestamps: Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

The C-level's guide to leading large agile organizations | Atlassian Presents: Unleash | Atlassian

The larger the organization, the more difficult it is to stay agile. Project deadlines and pressure to perform cause management to go back to "old" patterns of managing. This counteracts the agile transformation efforts. In this workshop, you will learn from one of Atlassian’s Advisory Services experts, Björn Wiehe, about the levers you have to steer a large organization while maintaining and supporting its agility.

The human side of hyper-scaling a talent-as-a-service business model

From grappling with self-doubt to embracing the unknown in hyper-growth stages, Bobbie shares her journey of transitioning from stable success to the exhilarating yet daunting 'big leagues' of business.. Watch as she opens up about the mental hurdles and the importance of team culture and continuous learning in this uncharted territory. It's a must-watch for any entrepreneur bracing for their next big leap.

How to Create Standard Operating Procedures For Your Service Desk

Service desk Standard Operating Procedures (SOPs) are a great way to systematize working practices and lead to a more consistent experience for agents and end-users. Done well, they can be used to build up a solid knowledge base for your technical teams, which will improve response times, fix rates, and customer satisfaction. See how to create standard operating procedures for your service desk in this video, and get ready to improve IT support's quality, accuracy, and efficiency!

How to switch from Time doctor to Flowace ai | Time doctor alternatives #flowace #timedoctor

Are you ready to elevate your productivity tracking experience? In this video, we'll guide you through the seamless process of transitioning from Time Doctor to Flowace. Making the move has never been easier, thanks to our user-friendly import process that allows you to effortlessly export your data from Time Doctor and seamlessly import it into Flowace.

Clicks to Conversions: Unveiling the Product Marketing Funnel | The Productivity League Ep. 15

Elevating Q1 Performance: Discover winning strategies for HR in the insurance industry. Our talk show delves into navigating challenges and driving success during the high-pressure first quarter. Explore key takeaways shaping the game. Key takeaways reshaping Q1 performance approaches. Q1 Performance Focus: Explore these insights to not only overcome Q1 challenges but also redefine the insurance industry's image. Strategic HR partnerships, adaptive learning, and data-driven decisions are key to ensuring a future-ready workforce that excels in the fast-paced environment.