🔌 Zendesk's artificial intelligence is different than others: We use data gathered from billions of real customer service interactions, combined with our deep expertise in the industry. 🔋 This allows our #AI to be not only accessible, but come with pre-trained solutions and customizable solutions that customers can use and see the value from day one.

Discover how Richard's BPO industry supports this approach and learn about the top changes in the contact center industry over the past 23 years, including the impact of COVID-19 and advancements in technology. Gain insights into building a unique company culture, prioritizing empathy, and creating long-term partnerships with clients. Don't miss this deep dive into the power of authentic human connection! About.

The latest version of Zoho Projects brings you a completely reimagined UI that is built for powerful user experience. With effortless navigation, an intuitive screen, pre-built industry templates, and consistent user experience across multiple platforms, you can deliver winning projects every single day!

Faster, sharper and much more elevated, Zoho Projects is here with its newest version. Quick navigation, intuitive list view, advanced customizations, pre-defined templates and robust automation features are some of the many enhancements that make successful project delivery a breeze. Revolutionize the way you work! Getting started with Zoho Projects? Watch this demo to know how.

Asana empowers organizations to work smarter. It's the only enterprise work management platform that connects company-wide goals, strategic initiatives, and the execution of work on a single platform. With Asana, individual contributors, managers, and executives at the world’s leading companies such as Amazon, Accenture, Roche, and T-Mobile to drive better business outcomes.

Increasing developer productivity is a worthy goal. Unfortunately, many teams focus on the wrong metrics, like story points or issues completed. In this session, we’ll discuss common anti-patterns and how to improve tools and practices to achieve the right goals.

As a company grows, it becomes more difficult to ensure every product maintains quality and performance. In this session, you will learn how to develop and align strategy across multiple teams and build guardrails into the product to deliver a consistent customer experience.

Innovation is a team sport, and culture can make or break your success. Learn why developer experience matters, how to boost productivity with AI, and which metrics actually make a difference. You’ll also get a first look at new features in Jira Software, Compass, and Jira Align that help you build a world-class engineering organization.

Discover how startups streamline onboarding with Asana's Workflow Builder. Save time by automating repetitive tasks, from benefits enrollment to scheduling CEO meet-and-greets. See the full potential of organized workflows for scaling startups and ensuring every team member starts strong.

Learn how startups manage work in one platform whether it’s mission-critical or a daily task. Asana hosts all your work in one place so nothing falls through the cracks.