Social media is now a valuable part of many brands’ customer service strategies. While you can use almost every major platform like Linkedin, Facebook, Instagram for connecting with your customers, Twitter has become a personal favorite for customers to report any grievances or share their feedback.
Last week, the Wall Street Journal published an article titled It’s Time to Get Rid of the IT Department. It’s paywalled, so those without a subscription might not be able to read it, but the gist of it is this: IT departments are the lumbering remnants of a bygone era, and as such should be put out to pasture.
Identify employees at risk of suffering burnout and implement proven strategies for keeping them focused, productive, and fulfilled.
A Contact Us page isn’t just another page on your website. In fact, it is one of your most valuable pages—and should be treated as such. A contact page provides guidance for existing customers and offers an overview of your brand for new visitors. But contact pages aren’t always crafted with care. They might be missing a phone number or links to social channels, or they may be totally outdated or tricky to navigate—all of which makes for a bad customer experience.
A project timesheet template can help you track, record, and organize essential information related to the project and generate accurate billables. You can capture data regarding the project timeline on a daily, weekly, biweekly, or monthly basis and analyze it to understand how the project is progressing. In this article, we’ll share four free, downloadable project timesheet templates (in PDF, Google Sheets, Microsoft Word, and Excel format).
Regardless of the type of business you're talking about, organizations invest in digital transformation for a myriad of different reasons. Some turn to the power of modern technology to improve efficiency - empowering employees to communicate from department to department easier than ever before. Others want to guarantee that data can flow freely across the enterprise, making sure that the critical information that people need to do their jobs is always in the right hands.
Why do so many organizations and leaders put emphasis on team culture? And what can a collaborative culture really do in terms of tangible outcomes like higher productivity, better quality, fewer bottlenecks, and happier team members? Good team culture is essential to your workflow, which ultimately leads to a better work environment for everyone. And it's no secret that great workplace environments result in increased productivity and happier employees.
Audio and video features, plus a few simple ways to bring more customers, partners and tools into your digital HQ.
A sales letter is an important tool for shaping the way your customers think of you. The more deliberate you are with writing a strong sales letter, the more conversions you’ll get as a result. In this guide, we’ll discuss the key components of a dynamic sales letter, share a sales letter example, and provide useful tips on how to write a sales letter.
