Teams | Collaboration | Customer Service | Project Management

Collaboration

The latest News and Information on Collaboration, tools and related technologies.

Courier Live: Building a No-Code Secret Santa App using Courier, Typeform, and Integromat

For the Courier Live on December 2nd, I teamed up with Nicolas Grenié, Developer Advocate at Typeform, to have some more #NoCode fun. This time, we learned how to use Courier and Typeform with Integromat, a no-code automation platform. We decided to put a twist on the classic Secret Santa gift exchange. People could enter the Secret Santa using a Typeform survey and receive a notification from Courier prompting them to record a short holiday greeting with VideoAsk.

The Ultimate 5-step Customer Service Management Guide for your Organization

At a conference in 1997, Steve Jobs famously said this in response to a provocative question from one of the audience members about the company’s strategy at the time: “You’ve got to start with the customer experience and work back toward the technology – not the other way around. “ Today, many companies have forgotten that the essence of running a business starts with the customer.

The Three Things You Need To Shake Up Your Industry

Alan Duric is the co-founder and CTO/COO of Wire, a secure collaboration platform. He is an experienced entrepreneur with a strong background in real-time communications. He’s the co-founder and CTO of Telio Holding ASA that is listed on the Oslo stock exchange, and Camino Networks, which was acquired by Skype/eBay.

6 focuses for collaborative IT in 2021

The relationships with IT has historically been driven by top-down decisions about which technology teams can (or must) use. However, in this age of remote work, it’s crucial that employees have the technology they need to collaborate and execute from anywhere in the world. To discover what works in this new world of collaborative IT, we spoke to three experts at Distributed 2020: Chet Mandair, CIO of Guidewire; Gopi Parampalli, VP of IT at EA; and Keith Pemberton, Sr.

Introducing Miro for Google Calendar - the stress-free way to make every meeting a Miro meeting

We’ve all been there. You’ve prepared for an amazing meeting with Miro. The ice-breaker was selectively chosen to get everyone engaged from the start. Each frame was created with painstaking attention. The breakouts organized for maximum collaboration. The board is a work of art fit for a Miroverse template. As you kick things off, you get a chat message asking for the link to the board. Another asking for access because they can view but not edit.

Installing Mattermost using the Azure CNAB Quickstart Library

TL;DR – Get started with Mattermost on Azure using the Mattermost on AKS quickstart from the Azure CNAB Quickstart Library. The quickstart provides a fast and simple way to get running with Mattermost, without the need to learn or install any new tooling. By using Azure Kubernetes Service (AKS), the infrastructure is fully managed for you, and the quickstart handles configuring networking and SSL certificates so you can instantly access the Mattermost application after installation.

Digital Transformation Begins Where Legacy Software Ends

One of the most important things to understand about a digital transformation is that ultimately, you’re talking about exactly that: a transformation from where you are today to where you hope to be tomorrow. In order to get to that point, companies have to be willing to change. Not just for the sake of it, but because it makes the most sense at this particular moment given everything that you’ve set yourself up to accomplish.

Jessamine Eaton of Habitium shares how Time Doctor is essential to their global team

“It’s just as easy as starting or stopping a timer”- Jessamine Eaton, UK Manager for Haibitium. Jessamine Eaton shares her experience of using Time Doctor and how it has helped them hire professionals from around the globe while also having a flexible work schedule which increases the productivity of their team.

The urgent need for watertight security and privacy in telehealth solutions

This article was originally writte by Morten Brogger, CEO at Wire, for Med-Tech Innovation 2020 saw companies across sectors forcibly thrown into digital change management. This ‘forced digitisation’ resulting from lockdowns throughout the world has dominated headlines for months. However, there’s another wave of digitisation afoot that hasn’t made as many headlines, though it is arguably more important - the digitisation of medicine.