Introducing a new study on The Remote Work Tech Effect
Australian knowledge workers give us a glimpse of the impact of technology in the workplace in 2020—and there’s no going back to the way it was before
Teams | Collaboration | Customer Service | Project Management
Collaborating To Help Teams Work Better In The Modern Workplace
Collaboration
The latest News and Information on Collaboration, tools and related technologies.
Customer Onboarding Software: 10+ Tools Compared
If you want to design the perfect customer onboarding process, you need the right tools. In this article, we’ll show you the best customer onboarding software to help you gain loyal customers. We’ll compare the following: By the end of the article, you’ll know exactly which tools to use to design your customer onboarding system. Let’s get started.
How to collaborate on a launch plan remotely with Confluence | Atlassian
Learn how to turn a project plan template into a feature launch comms plan and collaborate remotely with your cross-functional team. Confluence is a team workspace where knowledge and collaboration meet. It's a central source of truth for fast-moving companies. Confluence keeps everyone organized and aligned – with everything from meeting notes to strategy docs and IT documentation – so they can make better decisions faster and be more responsive to change.
OneDesk - How to See Tickets and Tasks in One View
Find out how to see tickets and tasks in one view on OneDesk. OneDesk combines Help Desk & Project Management software into a single application. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.
Ready to deliver fast, flawless service?
With IT teams moving towards leaner, more agile approaches across the board, it is crucial that contractors can deliver solutions that promote collaboration, ease of workflow and knowledge sharing. If you are a contractor aiming to deliver the best possible service, this White Paper can help you refine your methods, inspire you to try a new way of doing something, or give you innovative new suggestions that you can take straight to your client.
Ready to increase the value of any contractor you hire?
As an employer, we understand you want to get the most out of every member of staff you hire. You probably already have a good idea of how to do this, but there are a few key differences between full time employees and contractors that are often overlooked when it comes to unlocking their full potential. This quick and easy guide will help you appreciate the unique benefits of contractors, get the best out of your team and, ultimately, radically increase team productivity.
4 Avoidable Stresses of Working with Business Documents
This year has become the year of virtual meetings — where we all convene together to discuss business. An hour here, half an hour there. Sounds familiar, right? These meetings are a source of the occasional funny moment… “Oh wait, my microphone was still muted.” “I’m having connection problems.” (Sounding like a garbled, drive-through speaker.) “Please excuse my 5-year-old’s temper tantrum.”
Rocket Science - Apps Engine: compiler and permission system
With the participation of the Apps Engine's team, Douglas Gubert, Shiqi Mei and Thassio Victor we go deep on two big subjects of this area.
How a MSP Firm Uses OneDesk for Their Use Cases
Infrastructure and IT are basic requirements for nearly all companies as we live in an increasingly distributed world. For companies that are trying to grow quickly, it can be difficult trying to hire for so many other key roles as well as build out their own IT department. This is where turning to a managed service provider can be a game-changer. By offloading infrastructure and IT strategies to another company, this frees a company up to focus on driving forward in their business goals.
Courier Live: Building a No Code Secret Santa using Courier, Typeform, and Integromat
Nicolas Grenié from Typeform joins Aydrian to explore NoCode development using Courier, Typeform and Integromat. Together they do a twist on a Secret Santa application. Click "Show More" to jump to key moments in the video. Courier: The smartest way to design & deliver notifications. Design once, deliver to any channel with one API.