Teams | Collaboration | Customer Service | Project Management

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asana

How to streamline performance reviews with Asana AI: Tips from Asana's head of digital

Jan 6, 2025 By Dani Spires In Asana
As a team leader, I’ve always believed that performance reviews are more than just a checkpoint—they’re a chance to connect with your team on a deeper level. It’s about more than just reviewing work; it’s about diving into the skills and growth opportunities that drive careers forward. For my team, performance reviews are key moments to reflect on progress, celebrate achievements, and identify areas for improvement.
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chanty

Best Mobile and Online Messaging Apps for Teams

Jan 6, 2025 By Yelyzaveta Hodun In Chanty
Have you ever been right in the middle of something important, realizing that there’s a very important message you need to check, but it’s on another device? Maybe it’s on your desktop app, but you’re stuck on your phone scrolling through to find it. These little interruptions tend to slow everything down when time is of the essence. This is where mobile and online messaging apps come in.
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chanty

Mastering the Employee Engagement Survey Process

Jan 6, 2025 By Anastasia Matveyeva In Chanty
Ever asked how your team really feels about work? Not on a casual lunch, not in that one weekly meeting where everyone nods and says all’s fine, but really ask? It’s quite easy to believe everything will be OK since projects are on track and deadlines met. But there may be frustrations, burnout, or ideas waiting to be voiced beneath the surface. That is where your employee engagement survey comes in: the “truth serum” of your workplace.
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scoro

Project Resource Management: Guide for Professional Services

Jan 6, 2025 By Team Scoro In Scoro
Running into frequent issues with project delays, excessive non-billable hours, or imbalanced workloads? Problems like these can seriously compromise profitability and client relationships. Keep your projects, teams, and budgets on track by getting a handle on resource management. Here are the basics.
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teamsupport

Using Live Chat to Mitigate Churn in the SaaS Landscape

Jan 6, 2025 By Amanda Davis In TeamSupport
The SaaS market is fiercely competitive, with countless solutions vying for customer attention. Retaining clients and ensuring renewals is crucial for business sustainability and growth. One of the proven strategies to mitigate churn and boost customer retention is the implementation of live chat. Let’s explore the importance of live chat for SaaS companies, and how a solution like TeamSupport can play a pivotal role.
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exoprise

How MSPs Provide SaaS, UCaaS, and Network Monitoring

Jan 3, 2025 By Brad Saville In Exoprise
With the reliance on cloud computing continuously surging, Managed Service Providers (MSPs) are required to deliver a wider range of support services. Efficiently managing Unified Communications as a Service (UCaaS) and Software as a Service (SaaS) has become increasingly difficult but more important. To meet and exceed their clients' demands, who depend heavily on these cloud solutions, MSPs need robust Digital Experience Monitoring (DEM) tools. These tools are essential for identifying application performance issues, maintaining service quality, and ensuring an optimized end-user experience.
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Workstatus

Why Time Tracking is Essential for Small Business Success?

Jan 3, 2025 By Workstatus In WorkStatus
Time is one of a small business’s best resources, especially in its initial stages of operation. Nonetheless, it is pretty easy to lose track of time during the day responding to emergencies, handling multiple tasks at once, or leading a growing team. Time tracking has psychological effects that can help you change your business outlook. It helps relieve stress since it gives you an understanding of how much time you spend on each activity.
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chanty

Secure HIPAA Messaging Apps for Healthcare Teams

Jan 3, 2025 By Yelyzaveta Hodun In Chanty
How many times have you sent a text with vital information, be it a doctor’s note, patient data, or an important update for a colleague, and immediately thought, “Is this safe?” If you’re in healthcare-or any other field that deals with sensitive information in general-that should be the first question on your mind. It’s no longer just about speed and convenience; it’s about protecting your business and following laws like HIPAA.
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chanty

Top Internal Chat Apps for Office Collaboration

Jan 3, 2025 By Yelyzaveta Hodun In Chanty
Ever have one of those days where you send a quick message to a teammate, only to find out hours later they replied in a completely different chat thread? Or when a document you swore was uploaded to the team folder has mysteriously vanished? It’s frustrating, time-consuming, and all too common. Effective communication should be smooth, not like a treasure hunt. That is where internal and office communication apps step in to save you from the daily chaos of being disconnected by tools.
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chanty

6 Employee Engagement Activities Your Team Should Try

Jan 3, 2025 By Yelyzaveta Hodun In Chanty
There’s something powerful about a workplace where laughter echoes, ideas flow freely, and each person feels like they really belong. Let’s face it, though-too many days, the grind takes over and that magic of connection gets lost. Team members are sitting side by side and working remotely, working on tasks, but that spark which lets them feel a part of something big starts to burn out.
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