Teams | Collaboration | Customer Service | Project Management

If you’re reading this, you’ve probably heard of the Great Resignation. This unprecedented movement of professionals quitting their jobs to move to better positions, take time off to spend with family or pursue other personal endeavors hit employee experience professionals unexpectedly and without a plan. In November of 2021 alone, over 4.5 million people decided to go their way – an attrition rate that exceeded pre-pandemic rates with room to spare.

As many companies and organizations are returning to work, public sector employers face uncertainty about potentially permanent hybrid working models. Combat uncertainty with Workpuls - increase productivity and level the playing field between remote and in-office workers.

In life, there are plenty of times we all feel like a hamster stuck on a wheel going nowhere! Online project management can sometimes feel the same, especially if you aren’t using project status updates to your advantage. Projects make a business what it is. No matter who you’re doing business with or what kind of project it is, it always helps to keep your stakeholders in the loop. Project status updates are an effective way to do just that.

Succession planning can be essential for businesses that want to ensure continuity in critical tasks, even if key employees leave. However, succession planning can be difficult, and many businesses struggle to create a succession plan that works well for them. One reason for this is that businesses may not be aware of the skills that are in short supply.

What does the disintegration of a $193 million satellite and your company’s last failed project have in common? If we had to guess, the answer is a failure within process documentation. Your business isn’t going to accidentally destroy a satellite – we hope – because you failed to specify whether measurements were in the metric system. No, seriously – that happened.

It is very common for outsiders to the world of IT (or at least people who aren't familiar with the ITIL framework) to think of "incidents" and "problems" as synonyms. You can’t really blame them, as people tend to use these two terms interchangeably in everyday life. However, in the world of IT service management (ITSM), these two terms are inextricably linked but not the same.

Website projects can flourish or flounder, depending on how effectively they are managed. Proper project management (supported by the right website project management software) can keep things running smoothly. At the same time, an absence of due processes can be a recipe for 404s, buggy designs, unhappy clients, and just about every other type of gremlin imaginable. This ultimate guide will walk you through how to specifically plan and manage website projects.

A business cannot only survive on the number of clients it has; it must also increase its productivity to meet its goals and bring on new customers or clients. I don't think I need to remind you that team communication is critical to boosting business productivity, but I do believe you should be aware that a conventional or social messaging app will not suffice to do it.

With every passing moment, the world seems to become more and more distracted. Between the influx of cell phone notifications and the never-ending news cycle, when do we find peace and serenity in our day-to-day life? Distractions can be frustrating, but the truth is, we are actually hardwired for them. We've all faced countless distractions from the time we were born up until this very moment.