Teams | Collaboration | Customer Service | Project Management

Webinar

3 Keys to Capacity Management (& How to Talk About Them) w/ Amber Kemmis

How can you balance your agency’s workload in a way that benefits both the productivity and health of your team? Amber Kemmis, COO of Instrumental Group and Remote Culture Advisor at CULTURISH, joins the podcast to talk about the key components of capacity management for agencies of all sizes: revenue management, time estimates, and individual capacity assessments. Drawing on her experience within multiple agencies of different sizes, she shares a unique approach to leveraging all three of these data points when analyzing your team’s capacity within the agency.

The AI-Enabled Workforce | Atlassian President, Anu Bharadwaj

Whether you call them AI assistants, copilots, or teammates – there’s no shortage of AI features that promise to help individuals work smarter, better, and faster. But at a time when the workplace grows more distributed and the need for better collaboration and connection becomes more crucial, we should instead be thinking about how AI will actually help teams — not just individuals — work better together. After all, no great achievement is accomplished alone.

How to Define Your Agency's Niche w/ Mike & Gaby Grinberg

When you find yourself spread thin across multiple services and client needs, it’s time to ask yourself—is niching down the right choice for your business? Mike & Gaby Grinberg, dual founders of Proofpoint Marketing, join the podcast to talk about finding their niche in the face of the pandemic and how their business has flourished in the aftermath. They discuss the importance of building a strategic narrative around your core business beliefs, and how to use that narrative to drive both growth and client connection.

Level Up with Basecamp | Basecamp Office Hours

In this Basecamp Office Hours session (recorded live on March 18, 2024), Kimberly from the 37signals Product Team and Ashley from Customer Support share a few Basecamp updates that long-time users may have overlooked. During this 45-minute session, the team walks through a few of the newer Basecamp features that will help users take Basecamp to the next level. They also answer customer questions live during the webinar.

The future of work doesn't care where you work I Atlassian

Stagnating innovation, loneliness, and decreased productivity are just a few of the arguments against letting people choose where they work. And yet, offices don’t automatically solve any of these challenges. So what are the answers? How can we inspire creativity and keep people connected in an increasingly global, distributed world? What role should offices play in the future of work? Global Head of Team Anywhere Annie Dean and Fortune Reporter Jane Thier discuss why it’s time to stop obsessing over WHERE people work and instead focus on HOW they work.

The Link between Feedback and Employee Performance | The Productivity League Ep.22 | We360.ai

Welcome to our insightful talk show episode where we delve deep into the topic of "Fostering Growth Mindset: The Link between Feedback and Performance." In this engaging session, we explore the crucial connection between feedback and performance growth, and how fostering a growth mindset can positively impact individual and organizational development. Key Takeaways: Don't miss this opportunity to gain valuable insights and strategies for fostering a growth mindset and driving performance improvement. Subscribe to our channel and hit the notification bell to stay updated on future episodes!

The Impact of ITSM in Higher Education

Freshworks’ Fredrik Hallberg, Regional Sales Director speaks with Iain Cameron, User Services Manager at University of Aberdeen, and Sonja Browning, Chief Digital Information Officer at Brunel University to explore how higher education institutions can implement technology to improve student and staff experiences.