Teams | Collaboration | Customer Service | Project Management

Webinar

Crafting seamless onboarding experience | The Productivity League Ep - 04 | We360.ai

LinkedIn Audio Talk on "Seamless Customer Onboarding Experience" featured Mayank Dhiman, Customer Success Expert, and Kunal Sinha, Head of Marketing at We360ai. Key Takeaways: The talk highlighted the critical role of Customer Success in ensuring a seamless onboarding process.

Conversations with Zendesk ft. Automattic

In this fast-paced 30-minute conversation, Zendesk’s Joey Edwards is joined by @automattic's Head of Artificial Intelligence, Andrew Spittle, who will share how AI is rapidly changing the world of CX. Automattic is the company behind @WordPress and its open-source CMS powers 455 million websites across the globe. The company recently launched an AI writing assistant, and is now developing a range of AI applications to enhance CX.

FINED! How Financial Services Can Avoid Paying Millions for Using Unsecured Messaging Apps

💰 FINED: The use of unsecured messaging apps cost American financial firms over $500M in fines – Don't be next! Wells Fargo and other major players in the Financial industry were hit with the biggest penalties by the Securities and Exchange Commission and the Commodity Futures Trading Commission. 🤔The reason? Employees were exchanging messages in non-compliant apps such as WhatsApp, iMessage, and Signal.