Another day, another depressing tale of wide-open-by-design collaboration software from tech giants, that leads to easy exploitation by hackers. This time, it’s Microsoft Teams opening the door for phishing attackers to send federated Teams server messages to organizations who didn’t have sufficient paranoia to close the biggest open door ever into their internal communications.

Raconteur originally published this article online and in print on October 17, 2024. In the rapidly evolving landscape of artificial intelligence, visionary leaders are reframing the narrative. The question is no longer whether AI can outperform humans in certain tasks, but how it can be harnessed to elevate human potential and drive innovation. What does generative AI (GenAI) excel at? And what tasks are best left to humans?

Rocket.Chat is proud to be included in the Forrester Wave: Secure Communications Solutions, Q3 2024. The Forrester Wave: Secure Communications Solutions, Q3 2024 lists the providers that matter the most, showing how each measures up and helping security experts select the right one for their needs. ‍The full report is exclusively available to Forrester clients or for purchase on Forrester's website.

Are you feeling swamped by deadlines? You’re not alone! Managing a project can get messy pretty quickly without the right tools. That’s where project management timeline template comes to the rescue. Whether you're juggling multiple projects or just trying to streamline your workflow, a project timeline template could be just what you need!

Program management is the management of multiple related projects at the same time. A program is a set of interconnected projects overseen by a program manager whose main goal is to ensure that all work ties back into company-wide goals and objectives. Learn more about how program management works, what a program manager does, and the potential benefits of using program management in your own work.

Too many company intranets are outdated, sluggish and disconnected from the needs of employees. It’s a common issue that leads to disengaged teams and lost productivity. Intranets with robust AI functionality can help solve these challenges. Without the right AI tools, your intranet might be stuck in the past, unable to deliver the experience today’s employees expect and deserve.

Ever feel like you're trying to cut down a tree with a Swiss Army knife? Welcome to the world of managing modern work with spreadsheets. Sure, that trusty little spreadsheet has useful tools, but when it comes to the heavy lifting of modern collaborative work, you need something with actual horsepower.

The SaaS landscape is growing, especially with the advent of AI integration. Moreover, companies haven’t stopped upgrading their existing features and adding new APIs to enhance their capabilities. But as SaaS businesses focus on making their interfaces look more sophisticated yet intuitive, developers often find themselves stuck with the complex challenges of product and API implementation.

Imagine walking into your favorite coffee shop: The smell of coffee and the baristas’ smiles welcome you. You order your usual, a caramel latte, and the barista knows your name and asks about your vacation. This is what businesses aim to achieve by understanding the customer journey. From finding the coffee shop to enjoying your latte, your experience is made better at every step. This is what businesses aim for when they understand the customer journey.

Agile planning is the present and the future. Businesses and organizations are adopting it and gaining many benefits. These include increased customer satisfaction, employee engagement, and streamlined operations. Plus, don’t forget the boost in collaboration and productivity. So, are you using this modern project planning and management method yet? If not, what are you waiting for? Did you know that about 70% of businesses have adopted agile techniques?