Workforce analytics, also referred to as people analytics, has risen to the occasion to curb the challenges faced by various businesses hoping to make sound strategic human capital decisions in the current world. People analytics is the analysis of the data in relation to workforce behavior with the aim of improving workforce planning and performance, as well as redesigning the performance management systems to retain the best performers in an organization.

Nobody likes feeling micromanaged: it's stifling, and frankly, it rarely inspires anyone to do their best work. But there's no doubt that employees work more efficiently when there's some structure and accountability, and remote work still needs to change that. But without in-person oversight, how can you foster productivity without falling into micromanagement? With time-tracking tools, of course.

Workload analysis is the secret to a productive and balanced team. Discover how to identify bottlenecks, distribute tasks fairly, and optimize your team's performance. Learn why you need workload analysis and how to implement it with the right tools and strategies.

Just announced, the IDC MarketScape: Worldwide Team Collaboration Applications 2024 Vendor Assessment (doc, October 2024) recognizes Slack as a Leader. “Slack enables an ease of channel-centric collaboration across different modalities in a way that few products can,” said Wayne Kurtzman, IDC Research Vice President of Collaboration and Communities.

Eager to protect your business from insider threats? Discover why real-time alerts are key to keeping your business same. Find out how Insightful's real-time alerts can safeguard your company.

Yohan Lobo, Senior Manager, Industry Solutions, M-Files, has been featured in Global Data to discuss how Artificial intelligence (AI) has emerged as a crucial enabler of such transformation in the financial sector. Read the full article on How AI is transforming customer services in the financial industry - GlobalData. "Data and trust are at the heart of delivering efficient services and contributing to business longevity; however, inconsistent customer service can erode this progress.

Are you looking to create a knowledge base? You don’t know where to start? Well, let me tell you that you’re in the right place. A knowledge base (KB) is a central tool within the scope of Knowledge Management. It can be a game-changer if you’re looking to improve self-service support, reduce repetitive support tickets and questions, and improve overall information sharing among employees.

Did you know that nearly 55% of IT leaders say they waste resources because of bad capacity management? Every tech dollar matters in today’s business climate so improving IT capacity management is key. It helps you use your digital assets to their best. This way, you can meet your business needs today and plan for tomorrow’s, keeping your operations efficient and sustainable. In this article, you’ll learn about the important parts of IT capacity management.