Teams | Collaboration | Customer Service | Project Management

Latest Videos

AI Customer Service Case Study - Featuring Lingokids

An interview with the customer service team at Lingokids. This video will cover what they learned when incorporating Netomi's artificial intelligence to their customer support operations. Discover how the customer service team automates their most redundant support tickets at an extremely accurate rate.

Tips for Writing & Enforcing Your Company's Policies - Business Tips | CurrentWare

When running a business, your policies need to be clear, concise, and consistently enforced. In this video CurrentWare’s marketing coordinator Dale Strickland shares with you the best practices for writing and enforcing company policies. This video will be using an Acceptable Use Policy as an example but you can apply these tips to any other policy you have.

Miro for Google Calendar Overview

Miro for Google Calendar takes the headache out of meeting set-up for organizers and gives participants the access they need to make meetings more productive. Easily add Miro boards directly to Google Calendar events and ensure meeting participants have the appropriate access to the right boards, so meetings go off without a hitch. Add the Google Chrome extension today!

Jessamine Eaton of Habitium shares how Time Doctor is essential to their global team

“It’s just as easy as starting or stopping a timer”- Jessamine Eaton, UK Manager for Haibitium. Jessamine Eaton shares her experience of using Time Doctor and how it has helped them hire professionals from around the globe while also having a flexible work schedule which increases the productivity of their team.

How to collaborate on a launch plan remotely with Confluence | Atlassian

Learn how to turn a project plan template into a feature launch comms plan and collaborate remotely with your cross-functional team. Confluence is a team workspace where knowledge and collaboration meet. It's a central source of truth for fast-moving companies. Confluence keeps everyone organized and aligned – with everything from meeting notes to strategy docs and IT documentation – so they can make better decisions faster and be more responsive to change.

Workpuls - Employee Monitoring Software

Workpuls is a employee monitoring and time tracking software which tracks employees’ computer activities while they’re working. It provides businesses with valuable data on how the time in the office is spent, as well as on project progress, websites and apps usage, and so on. Employers can either look at the real-time data, or at reports providing details on time spent on different assignments. It’s an intuitive solution that is extremely easy to install on office computers, as well as on remote employees’ devices

OneDesk - How to See Tickets and Tasks in One View

Find out how to see tickets and tasks in one view on OneDesk. OneDesk combines Help Desk & Project Management software into a single application. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.

Courier Live: Building a No Code Secret Santa using Courier, Typeform, and Integromat

Nicolas Grenié from Typeform joins Aydrian to explore NoCode development using Courier, Typeform and Integromat. Together they do a twist on a Secret Santa application. Click "Show More" to jump to key moments in the video. Courier: The smartest way to design & deliver notifications. Design once, deliver to any channel with one API.