Teams | Collaboration | Customer Service | Project Management

Ditch Manual Timesheets - Automate Time Tracking with Workstatus

Still stuck with manual timesheets and inaccurate time logs? Switch to Workstatus's time tracking software—a smarter way to monitor work hours automatically, accurately, and in real time. What You’ll Learn in This Video: Automate time tracking with smart activity-based timers Get accurate task- and client-level time logs Enable remote team monitoring across hybrid and in-office setups Generate detailed daily, weekly, and monthly time reports Export logs easily for payroll, invoicing, and compliance.

How to Run a High-Impact Planning Session in Miro

Ready to transform your team’s planning sessions from scattered to structured? In this video, we walk through how to use Miro to lead collaborative, effective planning meetings—even if your initial brainstorm board is total chaos (we’ve all been there). In this session, you'll learn how to: Whether you're planning a project kickoff or a quarterly strategy, Miro helps you align, engage, and get results—together.

How to Monitor Employee Internet Usage (Without Micromanaging)

Monitoring employee internet activity focuses on giving your clarity about what’s going on in your organization. And you can do it without turning into the office hall monitor. Employees are online all day – whether they’re in the office or connected through a VPN. While the internet is essential for work, it can also be a source of distractions, security risks, and compliance headaches. This video breaks down how to monitor internet usage effectively and respectfully—so you can keep your business secure and your team focused, without making people feel watched.

What is Freshdesk? Simplify Customer Support with Agentic AI Solution

Looking to uncomplicate your customer support? Meet Freshdesk – an intuitive, modern customer service software that helps businesses deliver fast, personalized support at scale. In this short explainer, you’ll discover how Freshdesk solves today’s customer service challenges with: Whether you're a startup or enterprise, Freshdesk is built to scale your support and boost CSAT.

Freddy AI Agent by Freshdesk | 24/7 Self-Service & Instant Resolution

Say hello to Freddy AI Agent, Freshdesk’s intelligent virtual agent built to transform customer support. In this video, learn how Freddy helps customers: Powered by AI Agent Studio, Freddy comes with: Supercharge your support with AI today.

Meet Zendesk AI Agents: The most autonomous AI for customer service

Zendesk AI Agents aren’t just smart — they’re built to take action. Watch how the most autonomous AI agents for customer service resolve real issues, automate repetitive tasks, and deliver better experiences across every channel. Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.