Teams | Collaboration | Customer Service | Project Management

How do I create a report containing all the tickets created in the last 30 days?

Master creating custom reports in Zendesk Explore. Learn to select datasets, apply filters, visualize data, and save your report. Where can I ask questions? Head to The Zendesk Community, our online discussion space where you can ask questions, post product feedback, share tips, and talk with other users worldwide, 24/7.

Ops Quickie: What the heck is a PSA!?

New series alert: Ops Quickies — snackable episodes on tech, tools, and systems. We're kicking off with a big question wrapped in The Clunkiest Acronym: what the heck is a PSA... or professional services automation platform? Harv explains why the name’s a problem, what this kind of platform actually does, and why service businesses need to start paying attention. If you've got any questions about ops tech, PSAs, or Scoro, drop me a message on LinkedIn. I'd love to hear from you – and might even turn it into a mini episode.

Jira for Business Teams | Atlassian Answered

Jira is the project management tool for teams all across the world. But you may be wondering... how do business teams use Jira? Timestamps: About Atlassian: Behind every great human achievement, there is a team. From medicine and space travel to disaster response and pizza deliveries, we help teams all over the planet advance humanity through the power of software. Our mission is to help unleash the potential of every team.

Unleash your inner storyteller with Matt Abrahams | Experts Unleashed | Atlassian

Matt Abrahams is a communication expert, professor, author, and host of the award-winning podcast “Think Fast, Talk Smart.” A professor at Stanford University, Matt teaches strategic communication and virtual presenting, earning Stanford’s prestigious Alumni Teaching Award for his work. A sought-after speaker and coach, Matt has worked with clients delivering TED Talks, IPO road shows, and Nobel Prize speeches. But that’s not all…Matt also advises the UN Secretary General’s communication office!