Teams | Collaboration | Customer Service | Project Management

Jira Service Management unites development, operations, and customer service teams on one platform, helping teams resolve support cases faster and deliver exceptional customer experiences.

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Discover a whole new way of working, with channels in Slack. See how you and your team can use channels to share ideas, make decisions and move work forward with everyone on the same page.

Want to save time and focus on what matters? Automate with Blueprints, and never miss an update on your tasks, right from start to finish.

In this demo, Emily Ditchfield, Product Manager - Jira Software, walks through the command palette capability. The command palette is a purpose-built user interface that allows you to seamlessly interact with Jira with just your keyboard. Use the command palette to find work, perform actions on issues, and navigate to key places in Jira. The features showcased in this video are available to all Jira cloud users.

Sam Chandler used Zendesk to build her customer service organization "from the ground up." Sam says Zendesk enabled her company to be able to compete with their larger competitors. Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

Manufacturing companies can anticipate the future and show up strongly against competitors by delivering great customer service. Providing great products is not enough in today’s world – our research indicates that investing in CX is the essential tool for building a strong company and loyal customer base. Our State of Manufacturing report offers examples of how companies are evolving their customer relationships.

Are you looking for a way to track and improve your team's productivity? Are you looking for a powerful time management tool to skyrocket your productivity? Look no further than Time Doctor! The new feature of Time Doctor is here: Productivity Ratings. Discover how you can categorize your activities as productive, unproductive, or neutral to gain valuable insights and metrics on the performance dashboard.

This episode features an interview with Rajamma Krishnamurthy, Senior Director and Leader of Enterprise AI Strategy at Microsoft. In this episode, Amanda sits down with Rajamma to discuss enabling HR through AI, tackling biases, and improving the employee lifecycle with AI.

In this 6-minute video, we explore some of the benefits of integrating Confluence with Jira Software and how using the two together can help you plan, track, and deliver work more effectively. Come take a look at how you can boost your productivity when you bring every aspect of your work unto the Atlassian suite! Bring both the planning and delivery aspects of your work into your Atlassian suite to realize some incredible benefits that will make your team’s work much more effective.