✅ This video discusses some of the common mistakes Zendesk users make when it comes to routine maintenance and how to repair them. ⏳ Timestamps: Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

✅ This video will serve as an introduction to our series on optimizing your Zendesk, give you the ultimate optimization checklist, and help point you in the right direction! ⏳ Timestamps: Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

From greeting your customers to solving their most complex issues, learn how CSM can transform your customer service into a powerhouse of efficiency, personalization, and satisfaction. 💼

Another Slack hack … or Shlack, if you prefer. Set up keyword notifications to stay on top of important projects, or just be the first to know when there’s pizza for lunch. 🍕

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If your organization already uses Jira for software development or project tracking but lacks a service desk, then this is perfect for having the best of both worlds. The InvGate Service Desk and Jira integration allows you to add a help desk to your Project Management and software development tools in just a few clicks. As a result, you'll be able to link any Jira issue to a service desk request, allowing quick access to detailed and real-time information on the Jira issue directly from InvGate Service Desk – avoiding having to go back and forth between solutions.

There are scientifically proven techniques to boost your productivity. Pomodoro timer is a proven and renowned technique to help you #focus Do you adopt any techniques to boost your productivity and quality of work? Let us know your thoughts in the comments section.

Step up your Miro game by mastering the use of templates! This video is a deep dive into the world of Miro templates, showing you how to select, customize, and effectively use them for various projects and workflows. Whether you’re managing a team, planning a project, or organizing information, our guide will help you leverage Miro’s templates for maximum efficiency.

Notifications: off. 🔇 Out of Office status: on. 😌 When you have to step away from work (like for a vacation or personal leave), you can set an out of office status to let your coworkers know how to get work done or who to contact while you're gone.