Teams | Collaboration | Customer Service | Project Management

Latest Videos

5 Steps to Fix Your Agency Sales Pipeline w/ Dev Basu

Do you have less in your agency's pipeline now than you did at this point last year? If so, you're probably not alone. But, what's even better? There's something you can do about it--something that doesn't require anything spammy or even overly salesy. You can leverage what Dev Basu calls The Dead Lead Reviver.

Optimize your mindset with coach Ben Crowe | Experts Unleashed | Atlassian

He's worked with No.1 tennis champion Ash Barty, Olympic Gold medalists, champion surfers, record-breaking race car drivers, and organizations like Nike.. Ben uses a combination of research, psychology, anthropology, curiosity, and his own lived experience as a dad, husband, and son, to help people fulfill their potential.

Get Agency Employees to ACTUALLY Track Their Time w/ Deb Andrews

How can you get your team to track their time, let alone do it accurately? That's a question that we've heard so many times from agency leaders, and it's one that many struggle to answer effectively. Deb Andrews, Owner of Marketri, a successful marketing agency with nearly 20 years in business, says it all comes down to 4 P's that help you explain the WHY of time-tracking to your team.

Azure DevOps Integration: Add a Help Desk to Your Software Development Tool

Azure DevOps enables teams to work efficiently together in software development. When combined with InvGate Service Desk, these collaboration capabilities go one step further. The InvGate Service Desk and Azure DevOps integration allows you to link your Azure DevOps Work Items – used to track features, requirements, code bugs, and project development issues – to InvGate Service Desk requests. Once it's set up, authorized users will be able to see the following information in the service desk request.

BOOST Your Workflow with Miro's STICKY NOTES: Efficient Tips & Tricks

Transform your productivity and organization skills with the power of Miro's sticky notes! This video is a treasure trove of tips and tricks to help you make the most out of this versatile tool. Perfect for team collaboration, project planning, or personal organization, our guide will show you how to streamline your workflow like never before.

SLA Reporting Essentials: Define Clear Metrics. #itil #itservicemanagement #servicemanagement

🚀 Dive into the world of Service Level Agreements (SLAs) with our new YouTube Shorts series, 'SLA Reporting Essentials'! In our first episode, we break down the importance of defining clear metrics. 📊 🎥 What to Expect: Animated graphics illustrating key metrics like response times, uptime, and customer satisfaction.

How This Agency Achieves 41% Profit Margins w/ Courtney Tarrant

41% profit margins. Sounds good. Right? That's exactly what one marketing agency has been able to drive with a results-oriented workplace & corresponding compensation model. Courtney Tarrant, Owner & COO of The Ad Girls shares in today's episode that when they went away from this model for a short period, profit margins shrank closer to typical industry norms.