🔌 How to: Optimize your Zendesk | Customer success resources
👉 The ultimate checklist to optimize your Zendesk: https://zdsk.co/3xipkKT

✅ This video will serve as an introduction to our series on optimizing your Zendesk, give you the ultimate optimization checklist, and help point you in the right direction!

⏳ Timestamps:

0:15 - Overview

0:24 - The ultimate checklist

0:40 - Branding

1:03 - Workflows and channels

1:22 - Business rules

1:52 - Help Center

2:17 - Data

2:37 - Summary

Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

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