Meet Employee Service AI Agents: Automate HR support and action flows | Zendesk

Oct 22, 2026

Discover how Zendesk's employee service AI agents go beyond answering questions to complete tasks directly within tools like Slack.

In this video, see how AI agents handle employee requests from start to finish—whether instantly approving policy-compliant time off or routing leave requests to managers for manual review.

Learn how HR teams can easily build these automated workflows using Advanced Action Flows:

  • Natural language builder: Simply describe what you need, and the builder automatically generates the workflow.
  • Seamless integration: Instantly connect Zendesk actions with your external systems.
  • Quick deployment: Easily link workflows to an employee service AI agent so it's ready to handle requests right away.

Transform your HR and employee service workflows today. Find out more: https://zdsk.co/4zHNnxJ

Zendesk makes customer and employee service better. We build software to meet customer and employee needs, set your team up for success, and keep your business in sync.

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