Meet Employee Service AI Agents: Automate legal data requests | Zendesk

Nov 2, 2026

Discover how Employee Service AI Agents go beyond answering questions to get the work done.

In this video, see how an AI agent handles a personal data request by:

  • Verifying employee identity
  • Searching connected systems like @bamboohr, email, Slack, and @GoogleDrive
  • Consolidating, deduplicating, categorizing, and flagging sensitive information into a response package
  • Routing the package to legal for approval and securely delivering the records

Learn how legal teams can easily build these workflows using natural language in Advanced Action Flows and connect them to Employee Service AI Agents.

Find out more: https://zdsk.co/47TyEUQ

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