Introducing New Features Across the Platform | Release 650
Check out the highlights from our most recent update, Platform Release 650. This is our biggest release so far with 457 features, improvements, and bug fixes.
Teams | Collaboration | Customer Service | Project Management
Collaborating To Help Teams Work Better In The Modern Workplace
6 best APIs to build in-app chat functionalities
In-app chat API is crucial for businesses seeking to maintain a competitive edge and foster customer loyalty. Without it, companies often risk losing vital customer connections, decreasing engagement and potential revenue losses. In-app chat APIs and SDKs offer real-time, efficient communication, essential for enhancing customer experience and driving business growth.
New Reports & Historic Rates and Costs support
Dashboard, Projects, and Users Reports have been completely redesigned to display more and better data. At the top of each report, a summary of totals for the selected period is presented. All charts and tables have been redesigned, including information on scheduled time entries, work schedules, custom fields, time-off, rates, and costs. Highlights: The reports offer enhanced information by integrating work schedules and scheduled time entries, providing deeper insights.
The ROI of internal communications: How to build a business case for a modern intranet
This article was originally published on Jan. 19, 2021, and was updated on Nov. 21, 2023. As an internal communicator, you know the value internal comms brings to the table. But can you prove that value to decision makers in your organization — the folks who hold the budget for IC software, tools and services like a modern intranet?
Optimize Your Project Workflow with Insightful-Teamwork Integration
Maximize your project's success with the Insightful & Teamwork time tracking integration. Our article provides essential insights into optimizing workflows and increasing team productivity. Dive in now to transform your project management approach!
Omnichannel Customer Service: Seamless Support Across Channels
Your customers expect to engage with your business on their terms, through the channels they prefer. Omnichannel customer service is a strategy that allows businesses to provide seamless and personalized support across all channels throughout the entire customer lifecycle. By implementing an omnichannel approach, businesses can improve customer satisfaction, loyalty, and overall experience.
Discover the causes of Boreout Syndrome
Boreout Syndrome, though less commonly known than its counterpart, burnout, is a condition that can severely impact individuals in the workplace. This syndrome occurs when employees experience a lack of stimulating and challenging tasks, leading to feelings of underutilization, boredom, and decreased motivation. Boreout Syndrome can have significant consequences on mental and physical health, career development, and workplace satisfaction.
InvGate Service Desk And Jira Integration: Add a Help Desk to Project Management and Software Development
If your organization already uses Jira for software development or project tracking but lacks a service desk, then this is perfect to have the best of both worlds. The InvGate Service Desk and Jira integration allows you to add a help desk to your Project Management and software development tools in just a few clicks.
December 2023 Version Update: Year-End Recap
In December, we’re focusing diligently on technical improvements to further enhance Scoro’s overall performance. With this, we’re getting ready to wrap up 2023 and one thing’s for sure – Scoro is ending the year bigger and better, with a host of new capabilities. We’ve put together a year-end list of key improvements for a quick look back. Are you already making the most out of these updates?
Sponsored Post
Workflows in Education: How To Leverage Workflow Automation
Every school encounters a wide range of administrative tasks. Workflow automation software is revolutionizing education by easing the burden of these duties. From managing admissions and scheduling classes to tracking student performance and coordinating events, the list is exhaustive. These crucial responsibilities can distract educators from their primary role: teaching. Imagine an environment free from piled-up paperwork, where schedules update themselves, and notifications arrive autonomously.This isn't a far-fetched dream.