As 2021 has now come to a close, we would like to take the opportunity to provide you with an overview of some of the key new features that were recently released during the final quarter of 2021. As an organisation, we would like to thank all of those who have provided feedback and suggestions for new features. We have and continue to take into account our clients ideas, in addition to our pool of thoughts internally. Overall, we’re making sure everything you need is all in one place.

SaaS Work Management scale-up wins International Business of the Year and Employer of the Year accolades. Scoro was recognized as The International Business of the Year 2021 at the Business Brilliance Awards in London.

Customers have been asking for more in-depth tools to plan and track their financial performance both when working on customer projects or when providing paid support to their end-users. The latest release of OneDesk takes our first step forward in this direction by introducing a new Financials App. This app both centralizes existing financial information as well as adds new functionality to help you manage the costs and revenue you incur when working on projects and tickets.

Workpuls is bringing you details on our newest feature - Organizational Level Labeling! Find out how it works, and how it will benefit your organization.

We are happy to share that Rocket.Chat 4.2.0 is out. 🚀 This version brings many new features and improvements to give our clients more data control and provide a better omnichannel experience. Let's see what's new with Team Collaboration, Omnichannel, and Marketplace. Please visit the official release notes for the whole list of improvements and bug fixes.

Audio and video features, plus a few simple ways to bring more customers, partners and tools into your digital HQ.

Service Desk 7, the latest version of InvGate’s Service Desk ITSM solution, has been announced as one of only 10 applications to pass the PinkVERIFY™ ITIL 4® assessment. PinkVERIFY is the industry’s recognized IT Service Management tool certification, helping IT practitioners align with ITIL processes.

In the recent updates, we have been continuously focusing on smoothing out the small creases in Scoro’s workflows – updating and improving our core functionality to match our clients’ (your) business needs. Here’s what’s new in Scoro.