October is our favorite month for many reasons — but the main reason is because it’s when we host Distributed, our annual virtual conference. This year, we explored how teams can deeply connect with one another, their work, and their sense of purpose — and got to learn about digital design sprints from Jake Knapp, how Deloitte powers innovation from the inside out, or how to spark team creativity with Columbia University’s Lance Weiler.

November 1, 2021 - Vivantio, a leading provider of customer service optimization software and solutions for demanding B2B service teams, has been named Best Customer Service Management Platform - USA by Acquisition International's Corporate Excellence Awards.

Our November update is all about polishing Scoro’s usability, tweaking and adding to interlinking, automation, filtering, and other bits and pieces vital for smooth and effortless workflows. Here’s what we’ve done.

We’re incredibly excited to launch Element One! It’s a complete messaging package - the Element app with high-performance hosting, the entire Matrix universe and bridging to WhatsApp, Signal and Telegram. All for just $5 per month. So if you’re tired of jumping between messaging apps, Element One is for you! You can be in your Element while chatting on Matrix, and when messaging friends who use WhatsApp, Signal and Telegram.

In today’s fast-moving environment, modern enterprises need to adapt faster than ever to thrive. But, coordinating work across distributed teams is chaotic—and it becomes even more complex as your organization grows. The problem is that enterprises today are organized functionally—with siloed tools and team-specific processes—when the reality is that work happens cross-functionally.

Check out how our newest feature, On-Demand Screenshots, works and how it can help you improve your team's workflow.

Mattermost v6.0 is generally available today, launching a redesigned integrated platform. This release includes new platform navigation, plus new features and improvements to Channels, Playbooks, and Boards. A new Mattermost Desktop v5.0 application is released, and multiple features have been promoted to generally available.

Today, too many software organizations are in crisis. They face soaring expectations on delivering digital solutions, a complex and fast-changing array of new technologies and new threats to understand, and a limited pool of experienced developers, SRE, and SecOps professionals ready to execute in modern environments. What’s worse, technical talent is too often misconfigured.