As we enter another quarter, our momentum continues to surge forward. In this product roundup, we'll delve into Rocket.Chat's latest features with a spotlight on the enhanced personalization of the live chat widget. We'll navigate through key usability upgrades and notable bug fixes, all tailored to provide a superior and customizable Rocket.Chat experience. Let's explore what's new and improved!

We’re thrilled to announce that Miro has won the Google Cloud 2024 Technology Partner of the Year Award in Productivity and Collaboration: Innovation, in recognition of our commitment to an excellent customer experience. Today, Google announced all 2024 Google Cloud Partner Award winners, celebrating companies around the globe that play a key role in helping customers drive innovation with visionary technology. Miro included!

Zendesk announced today that it will acquire Ultimate, an industry-leading provider of service automation, to deliver the most complete AI offering for customer experience (CX) in the market. The latest CX Trends data shows that unprecedented demand for AI is driving up the speed and frequency of customer engagement. In this new era of AI-powered CX, AI agents can push beyond traditional bot capabilities to help brands transform service into a competitive advantage.

A strong human resources (HR) leadership team is fundamental to every successful firm, as they guide the enterprise towards its strategic goals through the management of its most precious resource: its workforce. In order to achieve its responsibilities in talent acquisition, development, engagement, and retention—as well as to guarantee that the organization’s workforce is in line with its strategic objectives—HR leadership must direct and influence the HR department.

You’ve got a new team member! They’re a hard worker who doesn’t mind doing repetitive grunt work, a great sounding board for ideas, a brainstorm buddy, a lightning-fast writer of blogs and social posts, and a smart editor. And they’re an AI. That's right, the Teamwork.com AI assistant is here to help you do better, more creative work for your clients at the press of a button. Fewer redundancies, less manual labor, higher quality writing.

We at Miro are thrilled to be included in Okta’s Businesses at Work 2024 report. Leveraging anonymized data from nearly 19,000 global customers, this annual report provides one of the most comprehensive windows into app use within enterprises — and even serves as a bellwether of future usage.

CurrentWare has been recognized as a top performer in the employee monitoring software category by Research.com, a leading research portal and B2B review platform. Research.com consistently seeks out effective business software that yields tangible results. Businesses and researchers rely on Research.com to provide crucial insights into industry trends and trustworthy software evaluations.

Efficient time management is crucial for success in today's fast-paced business environment. Businesses are constantly seeking ways to boost productivity and streamline operations. This has led to a growing demand for efficient time-tracking solutions. In response to this need, Tekpon, a prominent online marketplace for software solutions, has carefully selected the best time-tracking software for businesses in 2024. And one solution stands out: Apploye.

The computer networking company Cisco has announced a significant reduction in its global workforce, which has had a ripple effect throughout the industry. This choice is part of a larger pattern wherein significant IT corporations have been reassessing their resources and strategy in response to economic difficulties. In this article, we explore the ramifications of Cisco’s workforce reductions and its proactive emphasis on artificial intelligence (AI).