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A new home and license (AGPL) for Synapse and friends

We believe in open source because it encourages innovation, ensures transparency and puts end-users in control. It’s why we created Matrix as an open source project, and ensured a well-defined open governance model around it through the Matrix.org Foundation, to ensure the protocol will always be guided by its original manifesto.

Vivantio Wins SourceForge Fall 2023 Leader Award: Why It Matters

In the ever-evolving world of SaaS service management platforms, recognition matters. Not just for the companies that receive them, but also for the clients they serve and the industry as a whole. We’re thrilled to announce that Vivantio’s service management platform, has been recognized as a Category Leader for Fall 2023 by SourceForge, the world’s largest software review and comparison platform.

Insightful Wins 31 Honors in G2's Fall 2023 Report with Top Rankings in the Americas

Insightful proudly secures 31 distinctions in G2’s esteemed Fall 2023 report. Dive into our accolades that underscore leadership, implementation ease, tangible outcomes, and deep-rooted user relationships. See why 3,100+ global brands trust Insightful for workforce analytics and employee wellbeing.

Enhancing Microsoft Intune With Digital Experience Monitoring

Organizations today rely on mobile device management (MDM) solutions to secure and manage corporate resources across a diverse range of devices. One such platform is Microsoft Intune, which offers security, patch, and access control features for mobile and desktop devices. Today, we look at Microsoft Intune and how Exoprise Service Watch helps customers ensure Intune is working well.

Introducing InvGate Service Desk's Virtual Agent For Microsoft Teams

Our integration with Microsoft Teams has reached a whole new level of proficiency. We’re pleased to introduce you to the InvGate Service Desk Virtual Agent for Microsoft Teams! It’s no news that you could already expand your support communication channels by integrating your service desk instance with Teams. Now, we’re adding new capabilities that leverage the possibilities Artificial Intelligence unlocks for IT Service Management to further improve the overall user experience.

Product Roundup: What's new in Rocket.Chat 6.4

We are thrilled to announce that Rocket.Chat 6.4 is now live! This latest version is packed with a host of exciting new features and major enhancements that we believe our users will love. But we're not stopping there. We're already hard at work on the next version of Rocket.Chat, which we believe will be even better than the last. Keep checking this space for more updates on the upcoming version.