Teams | Collaboration | Customer Service | Project Management

Latest News

How Managers Can Spend Less Time Monitoring with Time Doctor's New Email Notifications

If you are a manager or leader in today’s workforce, you know what a struggle time management can be. I’m not talking about your team’s time management right now, I’m talking about your own. You are constantly juggling multiple tasks all with different levels of difficulty. Add on the new challenges that come with managing remote and hybrid teams and it becomes a bit overwhelming. Where do you find the time for it all?

Element 1.9.1 - Chat Export is finally here!!

Hiya folks! We’re pleased to announce that our latest release includes the ability to export chat from all Rooms and DMs on Element Web and Desktop - with huge thanks to Jaiwanth Vemula from IIT Kharagpur University, who single-handedly built the whole feature as his Google Summer Of Code contribution this year! The ability to export is one of our most up-voted features ever; we’re incredibly excited that it’s here.

BlueRock Digital Become Scoro's First Co-Sell Partner

Scoro, the award-winning work management software for collaborative teams, is ramping up its partner channel to meet increased global demand. Headquartered in the UK, with offices in North America and the Baltics, Scoro’s software helps thousands of agencies, consultancies and professional service firms in 60+ countries work more efficiently. Australia is one of those countries that has seen strong growth during the pandemic and the subsequent shift to hybrid working.

EMS launches Matrix bridging for Signal

EMS, Element’s Matrix hosting platform, has launched a fully managed Signal Bridging service (based on Matrix community contributor Tulir's open source mautrix-signal bridge) to help enterprises address all sorts of issues around the use of Signal in the workplace. The fully managed Signal Bridging service allows EMS customers to.

Introducing Scale: Track budgets, measure profitability, and better manage resources

As your agency grows larger, so does your need to handle the increased complexity of your resources and overall budget. Project planning with clients often requires you to plot your work months in advance. It also requires you to fully understand your available resources and ensure what you’re spending fits the budget. That’s why Teamwork is thrilled to announce Scale, a new plan is specifically tailored to help agencies better manage resources and client profitability.

Vivantio Named High Performer/Momentum Leader from G2

Vivantio, a leading provider of customer service optimization software and solutions for demanding B2B service teams, was recognized as a Higher Performer and Momentum Leader in several categories in the G2 2021 Fall Report. G2 is a product review platform where verified users review, rank and share experiences and feedback on various services and software products.

October 2021 Version Update: Even Better Work Management | Scoro

Carefully mapping out project-related work, and later, managing, adjusting, and reorganizing it when needed, plays a significant role in delivering a great service, on time. This is exactly the reason we keep making improvements to our work and time management features, starring in a supporting role in our users’ success. Here’s what we’ve done.

Spaces blast out of beta

Over the past few months, thousands of people have been using the Spaces beta to better organise conversations. To recap, Spaces rethink grouping rooms and people, fundamentally improving Element & Matrix to better group conversations instead of viewing all rooms all of the time. They come in three main flavours: Today, we’re incredibly excited to announce that Spaces are officially out of beta!

More visibility and better insights with Miro App for Splunk

As Miro is used for more and more use cases across a growing number of teams and organizations, IT and security leads need better visibility into what is happening within Miro. With these users in mind, we are constantly improving the ways we empower teams to monitor user activity, identify suspicious behavior, and make data-driven decisions in real-time. That’s why we’ve chosen to partner with Splunk, the Data-to-Everything platform that helps businesses manage and protect their data.