Teams | Collaboration | Customer Service | Project Management

Build relationships with your customers through Conversational Commerce experience on Instagram

We are excited to announce the launch of Rocket.Chat’s Instagram Direct App, enabling businesses to integrate their Instagram Business account with our Omnichannel solution. The new integration helps businesses build relationships with customers, facilitating a conversational commerce experience in Instagram DM and providing a single omnichannel platform for the various consumer touchpoints.

Rocket.Chat listed as a preferred collaboration platform for the public sector by the Swedish Government

Digital transformation in the public sector is already a reality. More than ever, public sector organizations are becoming aware of their need for digitalization. Even so, change is not always easy since public-sector organizations have high standards and specific requirements for online solutions. Data privacy is government agencies’ top concern; they’re the ones that should set the bar when it comes to protecting users’ information.

Element welcomes Polls!

Voting for a new feature in a messaging app? Deciding where to go for lunch? Soliciting friends’ advice on whether to go on that second date?! We all know the pain of group decision-making, especially in busy chat rooms. We’ve seen creative uses of reactions as an informal way to see which option is most popular, but a lot of you have been asking for the ability to run proper polls. So….

Introducing the Miro Developer Platform 2.0, now in beta

Miro is all about empowering teams to build the next big thing. With our redesigned Miro Developer Platform 2.0, launching in beta today, we’re making it easier for third-party developers and partners to build and customize integrations to support Miro’s community of 30 million users.

OneDesk's New Financials Application In-Depth

The new Financials application was released with OneDesk’s December 2021 update and is currently in Beta. This application is for organizations who wish to handle finances surrounding their projects, tickets, and tasks within OneDesk. The Financials application can showcase features of your items such as planned and actual cost, work, forecast revenue/expenditure, and more. Additionally, the Financials application supports cost and billing calculations.

January 2022 Version Update: Even Smarter Resource Management | Scoro

Our January update focuses on several long-awaited changes and brand-new features to improve Scoro’s resource management capabilities and provide you with an even better overview of how your team’s time is used. In addition, there’s an update to our Google Calendar integration – we know you’ve been looking forward to it. Here’s what’s new in Scoro.

What's new in Teamwork | January 2022

We’ve hit the ground running in 2022 at Teamwork by bringing you exciting new features to kick start the year! A few of the new features released this month are Improved Reports, Dark mode for Android, and Archive Agents in Desk. Check out each feature below in detail and see how you can enhance processes within your team throughout 2022.