At Geckoboard, we work with many Zendesk customers around the world. One of the great things about Zendesk is that it offers a variety of pricing plans to suit different budgets and levels of usage. A key consideration when budgeting for a Zendesk Suite plan is allocating the number of agent seats (paid user licenses) for team members you add to your account. You can choose to start with a few seats and then increase your seat count as your team grows.
This guide reveals the best features for managing VAs using virtual assistant software.
Last month, we were busy making some not-so-small updates to presentations to make it even easier to present your work right from Miro. We’ve also been focused on making it faster to build diagrams and—drumroll please—allowing you to collapse mind map branches! And that’s just the start! To see all the newest features that will help make your day a little better in Miro, here is our roundup of releases from October.
So we have looked at what ITSM is and the best practice frameworks available to support the implementation of ITSM tools within an IT team. Equally important is how these concepts, processes, and frameworks can support teams outside IT, from HR, Finance, Facilities, and Customer Service, and for internal and external end customers.
The marketing strategy for a B2B business tends to be a little different than that of B2C companies and presents its own unique challenges. Thankfully, plenty of excellent digital marketing tools can help B2B companies achieve marketing success. From tools designed to help you attract more website visitors by optimizing your site's SEO to email marketing tools and many more, there is no shortage of excellent marketing tools available for B2B companies.
Project planning can be a daunting task – but not if you use the right tools! In this blog, we’re sharing our top picks for the best free online project planning tools, so that you can take on your project with confidence. Whether you’re a beginner looking to get started with project management software, or an experienced professional who wants to improve your workflow, these tools will help you get ahead of the curve.
If you’re like most people, you spend a lot of your time using your iPad. Whether you’re surfing the web, working on your paperwork, or reading a book, the iPad is a versatile device that can help you get things done. In this article, we’ve rounded up nine of the best iPad productivity apps to help you get the most out of your device. From to-do lists to productivity boosters, these apps will help you stay on track and achieve your goals.
Have you ever wondered about the importance of unified communications software for your organization? After the Covid-19 pandemic, more and more companies are accepting hybrid or remote approaches to working, fueling the need for secure and reliable unified communications software to increase team productivity. How teams interact with each other and communicate with customers has become more complex. This article outlines the best unified communications software for your organization.
In today’s rapidly changing world of technology, employers are facing more challenges than ever to keep up with the demands of their consumers and employees. One of these challenges involves understanding which working conditions best suit the software developers and how to manage them accordingly.
A terrific customer experience (CX) is vital across industries and organizations both large and small – from retail to travel and telecommunications. Because, today, it’s pretty competitive out there, customer preferences and loyalties are shifting, and choices abound. Yet just how great of an impact can it have on companies and their customers?
