Teams | Collaboration | Customer Service | Project Management

Latest Blogs

Top Remote Team Management Challenges and Solutions

What is the new normal which has taken place in the market recently and has benefited a lot of individuals in multiple aspects? As we all know, the pandemic teaches us to survive and give our best in all situations or wherever we are. Likewise, industries have shifted to work from home, or we can say operating remotely to grow at the same level as we were performing in our workplace.

How to conduct an employee experience survey to source top talent

Like it or not, employee opinions of your company culture are on public display and they matter. If your EX and general workplace culture earn high ratings, that’s great news. But if there are trouble spots showing average ratings (or worse), it will give top talent pause. And this is true even if your job posting is amazing. In fact, some 55% of workers say that negative reviews stop them from applying for a job entirely. They won’t even give you a chance to provide perspective.

Hubstaff Alternatives That Will Help You Track Time and Boost Productivity

When it comes to tracking employee time and productivity, Hubstaff is a popular choice. However, it’s not the only option out there in the market. If you’re not entirely happy with Hubstaff or you want to explore other possibilities, this blog post is for you! We will discuss Hubstaff alternatives that can help you track time and boost productivity. Stay tuned!

Building a Help Desk From Scratch: Everything you Need to Take Into Account Before Starting

Support teams are used to receive requests of all kinds. When building a help desk from scratch, organizations use the 5-level structure to assign tickets according to the agents’ knowledge and expertise. This is a key step in order to properly solve problems as quickly as possible, and comply with SLAs. In , you can set up your structure to manage your agents’ labor by using help desks. You can organize them by labels and sub-labels, making it easy to scale tickets, if necessary.

Marketing management tasks: 8 responsibilities to master

Over the next decade, the job outlook for marketing managers is expected to grow by 10%, which is faster than the national average among all jobs. Why? Likely because this is a complex job that requires not just leadership skills, but creativity, vision, and a deep understanding of marketing concepts. When you look at everything that these managers do, you’ll discover that they hold so many responsibilities.

Cloud vs. on-premise security: Who wins?

Software as a service (SaaS) and cloud-based tools have become critical for companies to stay competitive and agile. Modern Saas tools, like Salesforce, have become crucial for companies to collaborate efficiently. Public cloud providers have made it easy for businesses to use these tools. However, this shift to the cloud has led to some serious cybersecurity challenges. The data security parameters have shifted from traditional, on-premise security to cloud-first.

Sponsored Post

Business Process Management Software (5 Options)

Business process management software is a type of application that helps organizations manage and automate their business processes as they strive toward operational excellence. There are many different types of BPM software on the market, each with its own set of features and capabilities. In this guide, we will break down five potential options to consider.