Do you dream of employees’ time in the office being 100% productive? Here’s why turning this dream into reality can actually turn out to be a nightmare.

According to SBO Financial and the rule of thirds, marketing agencies should be hitting around 30% net profit. But, as any agency owner will tell you, hitting this benchmark is harder than you might think. It involves forecasting, keeping a lid on project costs, managing billable hours, translating financial data, and countless other things. Proactive project financial management sets agencies on the right track to protect their bottom lines.

Accessing your Microsoft Teams meeting history is a reliable method for assessing everything from the efficacy of your meetings to identifying future actionable steps. Although Microsoft Teams provides a range of basic functions to track past meetings, chat conversations, shared files, and similar items, it offers a relatively limited suite of tools.

Goal setting is an essential part of any business plan. Without specific goals to aim for, it can be not easy to know what you are working towards and how to get there. However, setting goals is only the first step – you also need to make sure that your goals are feasible, and not worthy of Alice in Wonderland. And, this is where SMART goal setting comes in! In this blog post, we will discuss the SMART goal-setting method and how you can use it to achieve your business objectives.

Providing a customer experience that’s consistently superior isn’t always easy with a distributed team of call center agents. If you’ve tried introducing customer service policies without having the right tools in place, you might have found that you: With quality monitoring software, you can collect agent and call data and generate insights automatically—often in real time.

Business Process Outsourcing (BPO) is one of the great silent powerhouses behind many global business operations. This unassuming giant works tirelessly behind the scenes to spin the cogwheels of many of the largest and well-known companies all over the world. When you call your bank, insurance company, or utility provider, the chances are good you could be talking to someone who works for a BPO.

Hey there, welcome to the new normal! In our fast-paced, always-connected world, the traditional 9-to-5 office grind is quickly becoming a relic of the past. Enter the hybrid workforce, a dynamic blend of in-office and remote working revolutionizing how we think about work. Now, if you’re thinking, “Okay, that sounds cool… but how do I manage that?” don’t worry. We’ve got you covered.

In today’s fast-paced business landscape, time is a precious resource. Companies strive for efficiency and productivity to stay competitive, and this includes optimizing employee attendance tracking. Traditional manual attendance systems can lead to chaos, with paperwork, errors, and wasted time. However, there is a solution that can revolutionize how businesses manage their workforce – an attendance tracker.

Joel Bancroft-Connors has always had a vested interest in the technology and tools organizations use to effectively collaborate. He’s a certified scrum trainer, team coach, and consultant also known as The Gorilla Coach — a nickname born from his blog featuring his expertise in Agile. “I’m really focused on helping organizations to generate more sustainable business,” Bancroft-Connors said.

Bring Your Own Device (BYOD) culture has transformed the way we work, offering convenience and flexibility. Nearly 67% of companies are switching to BYOD culture. The trend, however, poses significant risks such as: So, how can organizations ensure safety against these risks while encouraging BYOD culture? A BYOD management solution such as Workstatus could help businesses to safeguard their data while ensuring a seamless and secure BYOD environment.