Teams | Collaboration | Customer Service | Project Management

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10 Project Manager Objectives to Improve Performance

If you’re looking to become a better product manager, you’ll need to be familiar with the terms and concepts that are central to the job. In this post, we’ve compiled a list of 50 common product management terms that you should be aware of. From customer discovery to product development sprints, this list will ensure that you’re up-to-date on the latest terminology and practices in the field. So don’t wait – start learning today!

50 Common Product Management Terms you should know

If you’re looking to become a better product manager, you’ll need to be familiar with the terms and concepts that are central to the job. In this post, we’ve compiled a list of 50 common product management terms that you should be aware of. From customer discovery to product development sprints, this list will ensure that you’re up-to-date on the latest terminology and practices in the field. So don’t wait – start learning today!

Takt Time vs Cycle Time (The Ultimate Guide)

In this article, we are going to be comparing the two most common terms in the world of manufacturing – Takt Time vs Cycle Time. Takt time is a term used in the manufacturing industry to describe the time it takes for an assembly line to produce a product. Cycle time is a term that is used to describe the amount of time it takes for a product to go from being turned around on an assembly line to being shipped out the door.

5 Effective Strategies In Conflict Resolution At The Workplace

Workplace conflicts can be a challenging experience for everyone involved. Whether it’s a disagreement over work responsibilities, miscommunication, or something more serious, they can lead to tension and frustration. In this article, we provide you with 8 effective strategies for resolving workplace conflicts. Hopefully, this will help you to avoid any conflict before it gets out of hand, and help you to reach a resolution that is beneficial for all parties involved.

10 Reasons Why You Should Use Project Task Management Tools?

Project management is an essential skill for any business. It helps you to stay on track, monitor progress, and make sure that the tasks you’ve assigned to your team are completed on time. But with so many project task management tools available on the market, which one should you choose? In this article, we will explore the benefits of using project task management tools and help you to decide which one is best for your needs. Ready to get started? Let’s go!

Everyone's Talking About Toggle Tax: Here's Why

I first started talking about toggle tax when I started working with Mio in 2018. It didn’t have a name back then but we recognized that switching between apps all day had a detrimental effect on both our brains and our pockets. It was obvious that, when enterprises have multiple messaging apps, the time spent navigating from one app to another was causing a disconnect between employees and taking at least a few seconds to get to where they desired.

12 Different Ways to Empower your Team and Grow your Business

Gone are the days when managers had to be the sole decision-makers, and their employees followed without question. Today, organizations are opting to take a more collaborative approach by empowering their employees to participate in decision-making. Empowering your employees has many benefits, including better collaboration, increased engagement, and high productivity. It also lets you focus on other important tasks to grow your business without micromanaging everything.

6 virtual assistant trends to look out for in 2023

Hiring virtual assistants is one of the quickest ways to scale your business. From accounting to digital marketing, they can handle a wide variety of tasks. It allows you to focus on urgent business matters and longer-term strategies. This will let you handle the growing workload without getting burnt out. That’s why you need to keep tabs on the latest trends in the virtual assistant industry.

Top 10 call center screen monitoring tools

Call centers play an essential role in customer service. They not only help you manage customer call volume but also simplify various business processes. However, with customer demands constantly changing, it’s vital to ensure that your agents deliver a great customer experience. And including screen monitoring in your call center workflows help you do just that. In this article, we’ll cover what call center screen monitoring is and the benefits it provides.