When it comes to customer support, there’s no question that live chat software is king. Live support software allows you to communicate with your customers in real-time, which can be a huge help when they have questions or need assistance with a purchase. Plus, it can make them feel valued and appreciated, which is always good. With so many different live chat software options on the market, it can take time to decide which one is right for your business.

There are little things we do at work every day, over and over. While it may only take a couple of seconds each time, if you repeat it dozens of times, the task wastes time — and time is money. This is why it’s crucial to streamline repetitive tasks by automating them. Automation apps give team members a simple way to increase the functionality of their workflow.

Employees leaving their jobs is a common problem across industries, but it’s a major one in IT. However, there’s hope – at least for agent churn rates. A Skillsoft survey raised concern: 53% of IT professionals are considering leaving their current employers due to a decline in job satisfaction rates from 2021 to 2022. To face this situation, managers and C-levels all over the world are starting to look at employee experience with so much more detail than in previous years.

When Figma CEO Dylan Field gave his keynote at Config, the company’s annual design conference in April 2021, he took the opportunity to restate a core value. More than a year after Covid-19 sent millions into physical isolation, Field’s message carried new gravity: “Nothing great is made alone.” During his 22-minute presentation, he revealed that nine-year-old Figma was debuting a new product called FigJam. It felt particularly appropriate for the moment.

Project management is a complex task that requires the use of a variety of tools and software. But which workflow tools are the best for project management? In this blog, we’ll outline the top 10 workflow tools for project management, based on their features, importance, and popularity. After reading this blog, you’ll be able to make an informed decision about which workflow tool is best for your needs.

When businesses process customer data, they are responsible for keeping it secure under Australia’s Privacy Act. If the information relates to anyone from Europe, the general data protection regulation (GDPR) also applies. Both regulations demand that organisations appropriately manage the personally identifiable information (PII) they hold. In addition, the Australian government has stipulated that businesses must address the significant increase in data breaches over the past two years.

Welcome to our latest blog post, where we are going to be discussing the best planner app for iPhone in 2022. Whether you’re a busy executive who needs to stay on top of your schedule, or you’re a busy parent who wants to be able to manage all of your family’s activities with ease, there is the best planner app for iPhone and Mac out there that is perfect for you. In this post, we are going to be discussing the five best iPhone planning apps and why they are so popular.

It’s no secret that managing projects can be a complex and time-consuming task. That’s why it’s essential to have the right project scheduler software at your disposal. But which tool is the best for your business? In this blog, we’ll discuss the different types of project planning software, the benefits of using them, and how to choose the right one for your needs. We’ll also cover the challenges of project management software and how to overcome them.

When it comes to spreadsheet applications, you’ll generally find two proponents: Google Sheets users and Microsoft Excel users. In fact, Google Sheets vs Excel is an age-old conundrum among managers. The battlefield is ripe with all kinds of varying (and often contradictory) reviews and comments on both these tools.

These 7 free timesheet templates can help you stay on top of payroll and streamline time entry for your employees.