O.G. TALK: Making Hybrid Work Work
Rocket.Chat has had remote and on-site employees since our foundation, in 2015. So bear with us when we say that we know a thing or two on how to make hybrid work, well, work.
Teams | Collaboration | Customer Service | Project Management
Collaborating To Help Teams Work Better In The Modern Workplace
The latest News and Information on Collaboration, tools and related technologies.
The 3 Main Types of Content Services: Collaborative, Archival and Transactional
Over the past few years, content services have fallen into one of two different categories: transactional or collaborative. Transactional content, as the name suggests, directly relates to the case management content that businesses are working with on a daily basis. Collaborative content, on the other hand, has to do with all of those project-related documents that people are tracking to actively do their jobs.
GDPR and Security at Vision Helpdesk
Security means safety, as well as the measures taken to be safe or protected. Vision Helpdesk prioritizes customer trust. We know that customer data is important to our customer’s values and operations. That is why we keep it private and safe.
Applicable Strategies for Effective Team Management
Others may choose to see the manager or team leader job as a position of power, but it is a responsibility that requires you to manage your team while meeting the company's and team's expectations. Managing a team requires multi-tasking, where you have to deal with a different set of psychologies and motivate them to work together toward a common goal.
How to level up your customer-centric marketing strategy with 3 templates
Customer-centric marketers are laser-focused on the customer experience. This strategic approach challenges marketing teams to better understand customers so they can offer value at every interaction based on customer needs and interests. Teams who adhere to this approach often invest a lot of time and energy understanding the psyche of the customers who matter to them most.
LinkedIn's first steps towards a centralized notification strategy
In the past, each LinkedIn application team decided their notification strategy in isolation. Business logic and infrastructure sharing were limited between the teams. This resulted in a fragmented and inconsistent tech stack across LinkedIn and a less than savory member notification experience. To combat this disjointed experience, Linkedin set up a small team to build an orchestration layer, the Air-Traffic Controller (ATC). This became one of the more complex notification systems and helped Linkedin grow into the top social platform for business and networking.
How to Use Miro Templates
Every Miro template is just a start — capture, structure, and evolve your ideas quickly with our ready-made collaborative templates (or you can even make your own).