Teams | Collaboration | Customer Service | Project Management

The latest News and Information on Collaboration, tools and related technologies.

Whiteboarding in Google Workspace

We know the best work happens when collaboration across teams runs smoothly. At Miro, we always look for opportunities to connect our work and fuel innovation to bring you the best whiteboard experience you can have, so you, too, can do your best work. That’s why we’ve partnered with Google Workspace extending existing capabilities within Google Calendar, creating seamless workflows within Google Meet, and supporting deeper integrations with Google Drive, Docs, Sheets, and Slides.

Introducing Courier Inbox and Toast for Notifications That Don't Suck

We are excited to announce the availability of Courier’s newest provider, Courier Push! We have released Inbox and Toast, two open source React components that exemplify the potential future applications of this feature. With Toast, you can send your user a notification within your web application and Inbox allows you to create an embeddable notification repository so that your user can access all past in-app notifications.

Top 8 Advantages of Implementing BYOD in Your Organization

For many years now, organizations are taking several measures to bring about flexibility in their work culture. One such practice is Bring Your Own Device , popularly known as BYOD. BYOD enables an employee to work using their own device, giving them the liberty to carry work home or any other location. The main advantages of BYOD include helping businesses grow by saving money and increasing productivity.

The 3 Main Types of Content Services: Collaborative, Archival and Transactional

Over the past few years, content services have fallen into one of two different categories: transactional or collaborative. Transactional content, as the name suggests, directly relates to the case management content that businesses are working with on a daily basis. Collaborative content, on the other hand, has to do with all of those project-related documents that people are tracking to actively do their jobs.

Applicable Strategies for Effective Team Management

Others may choose to see the manager or team leader job as a position of power, but it is a responsibility that requires you to manage your team while meeting the company's and team's expectations. Managing a team requires multi-tasking, where you have to deal with a different set of psychologies and motivate them to work together toward a common goal.

How to level up your customer-centric marketing strategy with 3 templates

Customer-centric marketers are laser-focused on the customer experience. This strategic approach challenges marketing teams to better understand customers so they can offer value at every interaction based on customer needs and interests. Teams who adhere to this approach often invest a lot of time and energy understanding the psyche of the customers who matter to them most.