Teams | Collaboration | Customer Service | Project Management

Rocket.Chat 3.18.0 is here with many new exciting features and improvements. In this post, we’ve listed the major updates about Team Collaboration, Omnichannel & Marketplace – check them out below!

Today’s knowledge workers spend about 60% of their time on “work about work”—such as unnecessary meetings, status checks, and searching for information—according to the Anatomy of Work Index 2021. Even before remote work, the average large U.S. business lost $45 million in productivity each year because of inefficient knowledge sharing. But getting people to change how they work, even when the current process is painful and time consuming, is hard—really hard.

As pandemic restrictions loosen globally, your organization may be leaning towards having a hybrid meeting to slowly ease back into having physical attendees, while still remaining compliant to health and safety protocols. Unlike virtual-only meetings, hybrid meetings have additional requirements such as a physical venue, and the need of state-of-the-art audio & video production equipment. Here is a checklist of the factors to consider when choosing the best hybrid meeting venue.