Teams | Collaboration | Customer Service | Project Management

The scale of the not-for-profit (NFP) sector in Australia continues to grow. With the global crisis, there is a great opportunity to innovate, rethink, and venture out for the future of the sector. Last December 9, 2021, Convene sponsored a panel discussion about the investment of NFPs in innovation during these times. The session is part of the Governance Institute of Australia‘s (GIA) Not-for-Profit Governance Forum 2021.

The digitalization of businesses is growing at a rapid pace. Customers demand that products and services be available 24/7 throughout the year. Because of this demand, customer service chatbots are becoming increasingly popular among businesses. A chatbot is a software program that uses Artificial Intelligence and Machine language to operate. A customer service chatbot is being used in the e-commerce business for improved customer service.

When we hear the phrase “Employee Experience,” several questions come to mind. First and foremost, what is it? Is it a top-of-a-mountain, mystical experience, where the employee discovers their value, worth, and employer appreciation? The simple answer is “Yes.” According to a Gallup report,” The employee experience is the journey an employee takes with your organization.

Meetings shouldn’t keep you from your “real work.” If structured right, meetings *are* where work gets done.

Slack is one of the most popular real-time work communication apps used by individuals, teams, and organizations. It offers quick chat functionality, easy file sharing, voice and video calls, and more. So why look for Slack alternatives? Well, Slack has its own share of drawbacks. For starters, the fast messaging and endless group chats make it difficult to track what’s happening. In this article, we’ll discuss some Slack drawbacks and suggest 10 Slack alternatives you can use instead.

Let's face it. Big Brother is watching. Whether you like it or not, you are leaving a digital trace and your personal life every time you use your favorite social media account (or several). And those crumbs of privacy you scatter along your way are eagerly collected, scraped, and analyzed by Facebook, Google, and other less benevolent corporations. They have a use for your information.

At its simplest, Slack is a channel-based chat tool that many agencies and client services teams use to discuss issues in real-time. Instead of relying on buried email threads, phone calls, or carrier pigeons, Slack has become a popular tool for one-to-one business messaging, private group chat, voice and video calls, and inter-business collaboration via Slack Connect.

Cybersecurity in 2021 has been a challenge for many organizations around the world. No sector is spared from cyberattacks — even emerging companies and leading industry leaders from diverse industries are vulnerable to such attacks. In the US alone, the Identity Theft Resource Center (ITRC) identified that the number of data breaches in 2021 has surpassed the volume of data breaches in 2020.