Teams | Collaboration | Customer Service | Project Management

The latest News and Information on Collaboration, tools and related technologies.

How Virtual Engagement Activities Can Foster a Creative and Innovative Company Culture

Human beings are built to be communal. People thrive off the company of others, especially in the workplace, and it fuels creativity and encourages the performance of fellow employees. Not that it has to be consistently competitive, but certainly socializing with colleagues can inspire our mode of thinking.

How to Internationalize Your App's Product Notifications

Internationalization in software development, known as “i18n” for its number of letters, is as vital as ever for modern companies. Web-based products and services are no longer tied to geographical and cultural boundaries and not every potential customer speaks English. You might have designed your app with your native region in mind, but you’ll eventually need to expand your supported languages and regions to cater to a global audience.

Is WhatsApp secure enough for businesses? A quick guide for secure messaging

Is WhatsApp secure for companies? Can employees carelessly discuss work-related matters via WhatsApp? WhatsApp users were caught by surprise last year when they learned that some of their data is shared with Facebook. Millions of users received a notification about the platform’s Privacy Policy Update in 2021. But the news triggered a question: how secure is WhatsApp and is it actually secure for companies? The reactions were diverse.

The 4 most popular Slack alternatives: how do they compare?

Slack alternatives: why should you consider them and what are the best ones? There has never been so much talk about team collaboration software as nowadays. The world is witnessing a new working model and improving productivity while working hybridly has become high priority. Among so many options, we've noticed that organizations are looking for Slack alternatives.

A white label messaging app to create your own brand messenger

Want a secure custom branded web-based messenger, but don’t want to pay a fortune? You can have exactly that using Element Cloud, from just $15 per month! via GIPHY A branded Element web app is ideal for organisations and communities who want all the benefits of open and secure end-to-end encrypted messaging, but with a customised interface to make it look like their own.

Electronic Meeting Software for Healthcare Boards

In the field of healthcare, clinical governance is the primary priority to maintain the health and wellness of the patients. Advancements in medicines and practices are developed to support the goal of clinical governance. Similarly, healthcare boards also work towards achieving better healthcare board governance. This means making workflows more efficient to sustain the business while complying with regulations.

The 6 Best Basecamp Alternatives

Basecamp has always been a top project management solution due to the fact that it charges a flat monthly fee regardless of how many users you have besides also being jam-packed with features. That being said, the unorthodox Basecamp pricing system has put it in a rather awkward position. While the $99/month price point is actually a pretty good deal if you’re working with large teams, it can be pretty expensive for companies of lesser scale.

Build relationships with your customers through Conversational Commerce experience on Instagram

We are excited to announce the launch of Rocket.Chat’s Instagram Direct App, enabling businesses to integrate their Instagram Business account with our Omnichannel solution. The new integration helps businesses build relationships with customers, facilitating a conversational commerce experience in Instagram DM and providing a single omnichannel platform for the various consumer touchpoints.

Direct Mail Marketing Complete Guide: Secret of A Successful Business

Are you new to the marketing business and want to connect with potential clients? Are you familiar with direct mail? Direct mail marketing approaches potential customers that a business might not have reached otherwise for many reasons. Hence, this tool can be creative, relevant, targeted, and engaging in sparking a relationship and lay the first bricks to build trust. A report shows a 5 to 2% average response rate for direct mail campaigns. To know more about this robust tool, keep reading the post.

Demo: How a chatbot automates tier-1 IT support

Augment your IT Helpdesk team with Slack or Microsoft Teams chatbot and app workflow automation, from Workativ. For companies using Slack or Microsoft Teams, Workativ enables you to deliver an AI-powered contextual IT Helpdesk chatbot with app workflow automation, to enable 24/7 conversational self-service for your employee support.