Teams | Collaboration | Customer Service | Project Management

The latest News and Information on Collaboration, tools and related technologies.

How to Use Mattermost for Secure Collaboration

When we ask our customers what IT teams appreciate most about Mattermost, security is often at the top of the list. The fine-grained control of Mattermost capabilities and the ownership of their critical data within Mattermost are the two most cited benefits. But ownership of data also implies responsibility, and much of the burden of this responsibility is placed on IT to manually execute.

Plot Diagrams: Why They Matter and How to Create One

Every writer knows the terror of the blank page. You can have a whole cast of fully fleshed-out characters, a vivid setting, and an awesome idea. But what do you do after you type “Chapter 1”? If your stories always lose focus once you start working on them, you might need to do some planning first. A plot diagram keeps you from getting lost while you tell your story. It’s like a map you can follow on your expedition through the lands of creativity.

A guide to the Blue Ocean Strategy

Looking for a way to align your business goals, improve your internal processes, and refine your strategy? If the answer is “yes,” a balanced scorecard could be just what you need. When used correctly, a balanced scorecard helps businesses identify the best growth opportunities. It focuses on a range of different business areas, allowing leaders and managers to align their goals and keep employees on the same page, no matter what their role is in the company.

Element welcomes Polls!

Voting for a new feature in a messaging app? Deciding where to go for lunch? Soliciting friends’ advice on whether to go on that second date?! We all know the pain of group decision-making, especially in busy chat rooms. We’ve seen creative uses of reactions as an informal way to see which option is most popular, but a lot of you have been asking for the ability to run proper polls. So….

The Audacity to Achieve ROI in 3 Steps With Internal Comms

People understand the purpose and perhaps the strategy in creating internal comms. However, can you describe how to achieve a return on investment (ROI)? And in three steps? That was the core of the conversation between Simpplr’s Amanda Berry, Corporate Brand & Communications Manager and Head of Internal Communications, and Jason Anthoine, Managing Founder of Audacity, in the ninth Cohesion Podcast.

New to Confluence Cloud | Atlassian Migrations

This video shows you what you need to know about Confluence Cloud if you have been using Confluence Data Center or Server. You’ll learn the newest features only available in Cloud and how you can get your work done faster and more beautifully, in Confluence Cloud. To learn more about the migration process or how Cloud differs from Server or Data Center, visit the migrations hub.

Upwork Time Tracking: How to Use, FAQs, Limitations, Alternative

Upwork Global Inc. is a freelance platform designed for effective remote collaboration between clients and independent professionals, like a graphic designer or freelance developer. The platform allows clients to share information and communicate work objectives with virtual teams. And to ensure everyone gets their money’s worth, Upwork provides a time tracking software solution to invoice work time.