Teams | Collaboration | Customer Service | Project Management

For an Internal Communication professional and leader, it is always a challenge coming into a situation where you are taking over an existing internal comms system and IC platform. You are looking to improve on the work of those who came before you. Now, imagine that you are given a clean slate. You get to start the process of building an internal comms system from the ground up.

Around 2.7 billion people are frontline workers - that’s about 80 percent of the world’s working population. It covers a huge range of roles, spanning in-home support, hospitality, agriculture, logistics, construction, emergency services and much more. Being on the frontline means that people are often operating from a mobile device. So it’s easy to understand why 53% of frontline workers end up using unapproved consumer-grade messaging apps at work.

Governments and public sector organizations recognize the increasing need to protect their data. With the increase of cyber-attacks globally and growing demands from their citizens to protect their information, public sector organizations are more frequently moving away from cloud-based software toward on-premise solutions.

It’s critical to bring new reps into the fold quickly and set them up for success. Here’s a look at how we do it at Slack.

On July 31, 2021, Skype for Business was retired. As it was an integral part of the Microsoft Office 365 package, numerous companies around the world were compelled to search for Skype for Business alternatives. Microsoft announced MS Teams and Microsoft Audio Conferencing as replacements to Skype for Business. However, some organizations were less than enthusiastic about the switch due to data security and data privacy concerns.