Teams | Collaboration | Customer Service | Project Management

As I’m writing this in January 2019, I suppose we can already talk about the tool using past tense. HipChat WAS a popular messaging and collaboration service owned by Atlassian, launched in 2010 (years before Slack!). HipChat was a decent Slack competitor for years. Even when Frisco-based SaaS was already picking up steam, HipChat managed to get ahead of its arch-rival a few times.

A decade ago, telecommuting or “working from home” was new and only offered to those in higher management as an extra perk. This is because high-quality audio and video streaming tools needed for telecommuting are typically overpriced at that time. Fast forward to 2021, the world gets hit by a pandemic, and overnight, everybody had to evolve to the new normal.

Location sharing can be seen in both a positive and negative light. Great in the sense that it provides an extra layer of safety and convenience to users. Ever tried finding your friends at a festival without location sharing? Impossible. A lone worker who wants the comfort of those back at base knowing where they are? Yes please. But, of course, it can also be a massive invasion of privacy and yet another opportunity for data mining and more ******* adverts.

Why it pays to stay focused on your core product and enlist friends to help you branch out.